
E-COMMERCE ASSOCIATE
4 days ago
Job Description:
• Manage the company’s product portfolio on marketplaces where applicable including product upload, product updates, delisting, returns, defects management, replenishments and content updates.
• Plan, organize and execute monthly promotional activities. Liaise with e-marketplaces’ Account Managers for maximizing exposure and support.
• Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc. Ad hoc admin duties whenever needed.
• Able to set up new shops on e-commerce platform.
• Work closely with internal departments to ensure timely shipments and inventory management, and review fulfillment/delivery options at all times.
• Provide analysis & performance reports including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance to achieve profit & loss results.
Requirements:
• Diploma with at least 1 year work experience in handling E-commerce platform, such as Lazada, Shopee.
• Good team player who can work independently, self-driven and result oriented.
Working hours:
• Monday - Friday (8.30 am to 5.30 pm)
• Saturday (8.30 am to 3.00 pm)
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