Senior Admissions and Operations Executive

4 weeks ago

Singapore Knightsbridge House International School Singapore Full time
Senior Admissions and Operations Executive

We are seeking a proactive, detail-oriented, and service-driven senior admissions and operations executive to lead and manage the admissions process and provide administrative and operational support at our international school. The successful candidate will play a key role in delivering an exceptional admissions experience to prospective families, ensuring efficient school operations, and supporting the leadership team in administrative functions.

Key Responsibilities

Admissions & Enrolment

  • Lead and manage the end-to-end student admissions process from inquiry to enrolment
  • Serve as the primary point of contact for prospective families, providing timely and professional responses to inquiries (email, phone, in-person)
  • Conduct school tours, orientations, and admission briefings for prospective students and parents
  • Maintain accurate and up-to-date student admissions records using the school's CRM and student management systems
  • Liaise with academic and finance departments to ensure smooth onboarding and transition of new students
  • Prepare, review, and issue offer letters, acceptance forms, and related documentation
  • Track enrolment targets and generate periodic reports for the leadership team
  • Support marketing initiatives such as open houses, school fairs, and promotional events

Administration and Operations

  • Provide administrative support to the School Leadership Team as required
  • Oversee student registration, attendance tracking, and related documentation
  • Coordinate with external agencies or government bodies (e.g., CPE, MOE, ICA) for regulatory compliance
  • Manage and maintain physical and digital student records in accordance with PDPA and school policies
  • Support school events, communication with parents, and internal documentation needs
  • Ensure office administrative operations are efficient, including stationery, filing, and correspondence
  • Supervise and train junior administrative staff (if applicable)
Requirements
  • Diploma or Degree in Business Administration, Education Management, or related field
  • Minimum 3–5 years of relevant experience in admissions and/or school administration, preferably in an international school setting
  • Excellent verbal and written communication skills in English
  • Strong interpersonal and customer service skills
  • Proficient in Google suite and school management systems (CRM, SIS)
  • Able to manage multiple tasks and deadlines in a fast-paced environment
  • Familiarity with Singapore's regulatory requirements for private schools (e.g., CPE) is a plus
Key Attributes
  • High level of professionalism and discretion
  • Strong attention to detail and organizational skills
  • Proactive, resourceful, and solution-oriented
  • Positive attitude with a strong sense of teamwork
  • Culturally sensitive with an understanding of diverse family backgrounds
Working Hours
  • Monday to Friday, 8:00 AM – 5:00 PM
  • Location: Bukit Merah
Remuneration
  • Competitive salary based on experience
  • Annual leave, medical benefits, and professional development opportunities
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