Client Success Director

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Client Success Director – Remote | Strategic Growth Role in a People-First Environment
Are you ready to take your professional experience and apply it in a new, deeply rewarding direction? If you have a background in customer engagement, relationship management, or consultative sales—and you're seeking a role that values purpose, contribution, and high standards—this could be the opportunity you've been waiting for.
We're looking for a Client Success Director to join our global, remote-first team. This is an exciting role for professionals who thrive in relationship-building and are ready to explore a performance-based model that recognizes consistent, impactful work.
About Us
We are an international organization offering leadership and personal growth programs to professionals across more than 100 countries. From healthcare and law to technology, education, and entrepreneurship, our participants span a wide range of industries—all united by a desire to create more aligned, purpose-driven lives.
Our team is collaborative, inclusive, and focused on helping others evolve. We work in a remote-first setting and operate with integrity, support, and the belief that personal and professional growth go hand in hand.
About The Role – Client Success Director
As a Client Success Director, your role will center on meaningful conversations. You'll connect with individuals exploring our programs, guide them through a supportive decision-making process, and help them align with the resources that best match their goals.
This role follows a performance-based, commission-only structure. It's best suited to driven professionals who are energized by results, appreciate clear outcomes, and are motivated by opportunities that scale with their contribution.
What You'll Be Doing

• Build genuine connections with prospective clients through thoughtful, needs-based conversations
• Help individuals gain clarity on their goals and introduce solutions that match their direction
• Support the onboarding process and ensure an engaging, professional client experience
• Manage follow-up and outreach using digital communication tools (Zoom, CRM, scheduling systems)
• Collaborate with team members to share insights, best practices, and client feedback
• Participate in regular training and development sessions to continue expanding your skill set
• Engage in outreach ad campaigns through online platforms (full training provided)
  

What You Bring

• 5+ years of experience in client-facing roles such as client success, relationship management, or consultative sales
• Strong communication and listening skills, with the ability to lead clear and confident conversations
• Comfort working independently in a digital environment
• Familiarity with tools like Zoom, CRMs, and online scheduling platforms
• Curiosity, consistency, and a proactive mindset
• A genuine interest in leadership, learning, and helping others achieve meaningful growth
• Experience with digital marketing platforms (LinkedIn, Facebook, Google Ads) is an asset, but not required
  

What You'll Gain

• Full flexibility in a 100% remote role
• A performance-based structure that reflects your results—offering excellent growth potential
• Training, mentoring, and a community of experienced professionals to support your journey
• A culture that emphasizes purpose, professionalism, and the rewards of consistent effort
• The opportunity to repurpose your experience in a role that offers new levels of challenge and fulfillment
  

Please Note
This is a commission-only position. It's designed for individuals who are confident in their ability to lead outcomes through consistent engagement and service. Further details about structure and expectations will be provided during the interview process.
Are You Ready?
If you're a relationship-driven professional ready to align your skills with a new kind of opportunity, we encourage you to apply today. Discover what's possible when you combine experience with purpose—and take the next step in your journey.
Skills: marketing,digital marketing platforms,strong communication skills,social media marketing,digital communication tools,scheduling systems,client services,communication skills,customer engagement,online scheduling systems,social media,remote collaboration,emotional intelligence,relationship management,online advertising platforms,listening skills,client success,digital communication,consultative selling,time management,consultative dialogue,sales,customer success management,online advertising,digital communication platforms,problem-solving,digital tools,crm proficiency,business development,consultative sales,training and development,interpersonal skills,account management,zoom,communication,crm,customer success,relationship building,digital marketing,leadership,customer Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Contract

Job function

• Job function Other
• Industries Professional Training and Coaching

Referrals increase your chances of interviewing at Straight Up by 2x

Sign in to set job alerts for "Director of Customer Success" roles. Senior Director of Customer Success (Remote) New Business Account Executive (China to Global)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---