Desktop Support Engineer
9 hours ago
Get AI-powered advice on this job and more exclusive features. Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. This will be a hybrid role, based in Singapore Overview The role of Desktop Support Engineer will focus on supervising the front-line day-to-day operations and technical support: you will identify, research and resolve technical problems. We would like to see a reliable candidate who can analyze and deal with non-standard situations. Responsibilities Solve and handle incoming tickets in the Service desk Monitor SLA compliance within the department Resolve problems or escalate as necessary in a timely manner Provide IT support related to hardware and software including remote assistance Perform user account administration in various systems Review and update Service Desk knowledge base regarding processes and procedures Asset management and tracking for hardware Work with third-party suppliers as needed Be able to install standard IT equipment in a datacenter rack, with assistance if needed What We Expect From You At least 5 years of previous experience at IT Service Desk, preferable in an enterprise environment Good English language skills, both written and verbal Ability to facilitate and support multiple tasks and real time support issues Being proactive in delivering high-quality customer service, work under pressure and independently if required Experience with Active Directory (creating user accounts, distribution lists, performing password resets and account unlock etc.) Experience using a ticketing system such as ServiceNow or similar, to manage workload In depth knowledge of Microsoft desktop operating systems (particularly Windows 11), MacOS In depth knowledge of MS Office products Ability to work independently Equal Opportunity Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment. #J-18808-Ljbffr
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Desktop Support Engineer
3 weeks ago
Singapur, Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated...
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Desktop Support Engineer
3 weeks ago
Singapur, Singapore Unison Group Full timeGet AI-powered advice on this job and more exclusive features. Unison Group provided pay range This range is provided by Unison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range SGD24,000.00/yr - SGD36,000.00/yr Responsibilities Provide IT technical onsite support for end user...
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Desktop Support Engineer
3 weeks ago
Singapur, Singapore Unison Group Full timeResponsibilities Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel Duty Engineers on standby are to answer all incoming calls within 10 rings....
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Desktop Support Engineer
2 weeks ago
Singapur, Singapore Unison Group Full timeProvide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of...
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Desktop Support Engineer
2 weeks ago
Singapur, Singapore Unison Consulting Pte Ltd Full timeResponsibilities a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls...
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Desktop Support Engineer
3 weeks ago
Singapur, Singapore INFORMA SOLUTIONS PTE. LTD. Full timeResponsibilities Provide excellent customer service Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation. Support on desktops, notebooks, printers, scanners, hardware components. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...
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Desktop Support Engineer
2 weeks ago
Singapur, Singapore Caxton Associates Full timeDesktop Support Engineer Caxton Associates – Bangalore, India. Posted 1 day ago – In‑Office – Permanent – Competitive. About Caxton Associates: Caxton Associates, founded in 1983, is a global trading and investment firm with offices in New York, London, Singapore, Monaco and Dubai, and launching Bangalore in 2026. Caxton Associates’ primary...
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Desktop Support Engineer
4 weeks ago
Singapur, Singapore Epergne Solutions Full timeJob Role : Desktop Support Engineer Experience : 3+ Years Job Roles & Responsibilities : Provide day-to-day technical support for desktops, laptops, printers, and other peripherals. Install, configure, and troubleshoot operating systems (Windows/Mac) and applications. Resolve hardware and software incidents within SLAs. Support end-users via remote tools,...
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Desktop Support Engineer
4 weeks ago
Singapur, Singapore WhiteCrow Research Full timeOverview Join to apply for the Desktop Support Engineer role at WhiteCrow Research . We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this,...
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Desktop Support Engineer
2 days ago
Singapur, Singapore XCELLINK PTE. LTD. Full timeOverview Our client is a global leader in the logistics industry, specializing in international shipping, courier services and transportation. They are looking for a Desktop Engineer to support the team. Responsibilities Daily Desktop IT issues support. Maintain hardware and resolve problems either through personal action or by organizing resolution through...
