Desktop Support Engineer

2 weeks ago

Singapur, Singapore Unison Consulting Pte Ltd Full time

Responsibilities a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call. d) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components. e) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs. f) Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users. g) Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list). h) Manage (liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change) 3rd party vendors. i) Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change. j) Provide MAC (move, add and changes) for IT infrastructure services. k) Provide desktop software support (to configure / troubleshoot Microsoft Office suite / in house application) l) Provide desktop support for BCP and BCP exercises. m) Printer Maintenance (Comprehensive includes Maintenance Kit) - 1st level problem analysis and troubleshooting - Repair and replacement of expandable mechanical parts (such as transfer & pickup rollers, swing blades, etc.). - Coordinate with the Vendor (warranty) and ensure that the printers are restored to working condition - Configuration and setup including print server - Yearly preventive maintenanc Qualifications a) Min 2.5 years of experience in administration and support of Desktop support. b) Candidate needs to possess good communication skills. c) Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow. d) Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP) e) Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS #J-18808-Ljbffr

  • Desktop Support Engineer

    2 weeks ago

    Singapur, Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Job Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated...

  • Desktop Support Engineer

    2 weeks ago

    Singapur, Singapore Unison Group Full time

    Get AI-powered advice on this job and more exclusive features. Unison Group provided pay range This range is provided by Unison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range SGD24,000.00/yr - SGD36,000.00/yr Responsibilities Provide IT technical onsite support for end user...

  • Desktop Support Engineer

    2 weeks ago

    Singapur, Singapore Unison Group Full time

    Responsibilities Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel Duty Engineers on standby are to answer all incoming calls within 10 rings....

  • Desktop Support Engineer

    2 weeks ago

    Singapur, Singapore Unison Group Full time

    Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of...

  • Desktop Support Engineer

    3 weeks ago

    Singapur, Singapore INFORMA SOLUTIONS PTE. LTD. Full time

    Responsibilities Provide excellent customer service Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation. Support on desktops, notebooks, printers, scanners, hardware components. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...

  • Desktop Support Engineer

    1 week ago

    Singapur, Singapore Caxton Associates Full time

    Desktop Support Engineer Caxton Associates – Bangalore, India. Posted 1 day ago – In‑Office – Permanent – Competitive. About Caxton Associates: Caxton Associates, founded in 1983, is a global trading and investment firm with offices in New York, London, Singapore, Monaco and Dubai, and launching Bangalore in 2026. Caxton Associates’ primary...

  • Desktop Support Engineer

    3 weeks ago

    Singapur, Singapore Epergne Solutions Full time

    Job Role : Desktop Support Engineer Experience : 3+ Years Job Roles & Responsibilities : Provide day-to-day technical support for desktops, laptops, printers, and other peripherals. Install, configure, and troubleshoot operating systems (Windows/Mac) and applications. Resolve hardware and software incidents within SLAs. Support end-users via remote tools,...

  • Desktop Support Engineer

    4 weeks ago

    Singapur, Singapore WhiteCrow Research Full time

    Overview Join to apply for the Desktop Support Engineer role at WhiteCrow Research . We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this,...

  • Desktop Support Engineer

    1 day ago

    Singapur, Singapore XCELLINK PTE. LTD. Full time

    Overview Our client is a global leader in the logistics industry, specializing in international shipping, courier services and transportation. They are looking for a Desktop Engineer to support the team. Responsibilities Daily Desktop IT issues support. Maintain hardware and resolve problems either through personal action or by organizing resolution through...

  • Desktop Support Engineer, TCOMS

    1 week ago

    Singapur, Singapore A*STAR - Agency for Science, Technology and Research Full time

    Overview Desktop Support Engineer, TCOMS role at A*STAR - Agency for Science, Technology and Research Join to apply for the Desktop Support Engineer, TCOMS role at A*STAR - Agency for Science, Technology and Research Responsibilities Provide hands-on desktop troubleshooting support (L1) to end-users for hardware, software, audio-visual equipment, and...