Head of Field Sales – Freight Forwarding

2 weeks ago

Singapur, Singapore DP WORLD LOGISTICS SINGAPORE PTE. LTD. Full time

The Head of Field Sales will be a pivotal leadership role responsible for overseeing and directing the entire field sales function across country. This role involves developing and executing a cohesive sales strategy to drive new business acquisition and revenue growth across all freight forwarding services, including air, sea, and cross-border logistics. The Head of Field Sales will be accountable for managing and mentoring a team of Field Sales team, who in turn lead teams of executives, ensuring alignment with overall business objectives and market expansion goals.

Key Accountabilities
  • Deliver country field sales budget (volume & GP) and implement a comprehensive sales strategy to achieve business growth targets for the country, in alignment with regional and global objectives.
  • Lead, manage, and mentor a team of Field Sales Managers across different countries, providing strategic guidance, setting performance standards, and fostering a high-performance sales culture.
  • Oversee the sales pipeline and team performance, ensuring robust reporting, forecasting, and the effective use of CRM tools to track progress against KPIs.
  • Drive market development by identifying new business opportunities, monitoring competitor activity and market trends, and providing strategic input on pricing and service offerings.
  • Act as a key escalation point for complex client issues and maintain strong relationships with major clients and stakeholders to ensure high levels of customer satisfaction and retention.
  • Collaborate with internal departments, including Operations, Customer Service, and Technology, to ensure seamless service delivery and the development of integrated solutions that meet customer needs.
Qualifications, Skills and Experience:
  • 8-10 years of experience in freight forwarding, with at least 4 years in a senior leadership or management role overseeing multi-team sales function.
  • Extensive progressive experience in freight forwarding sales, with a significant portion of that time in a senior leadership or management role overseeing a multi-country or multi-team sales function.
  • Proven track record of successfully developing and implementing sales strategies that drive significant revenue growth and market share.
  • Deep knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations across the Southeast Asian market.
  • Exceptional leadership, coaching, and team management skills with a proven ability to motivate and develop a diverse sales force.
  • Excellent communication, negotiation, and strategic presentation skills in English. Proficiency in other regional languages is a plus.
  • Willingness to travel extensively as required for team meetings, client visits, and industry events.
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