Customer Relations Executive #HMST

5 days ago


Singapur, Singapore Recruit Express Pte Ltd Full time
Customer Relations ExecutiveYishunOffice hours, Mon to Fri

Up to $3.1K

Description

Assist the Line Manager to maintain customer service excellence activities/programs.

Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).

Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.

Instill customer loyalty and retention through the company's retention programs and outbound service calls

Participate in company and Customer Management department’s projects assigned by Line Manager

Requirements

Diploma with minimum 1year Customer Service experience

Passion for service and possess excellent communication skills and telephone etiquette

Candidate with email writing skills will be an added advantage

Able to work independently under minimal supervision, meticulous and organized

Team player with a positive attitude and great interpersonal skills

Proficient in computer skills; Microsoft Office

Candidates with more experience will be considered for a Senior role

How to Apply: send your resume to: or telegram @jocelynchan ASAP

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

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