
IT Support Engineer_Contract
4 weeks ago
Job Description & Requirements
- IT technical support and operations services.
- Troubleshooting Laptop/Desktop, email, and software issues.
- Provide helpdesk services for users' inquiries and technical issues reporting on system usage, via phone and email.
- Assess technical issues to determine if they can be resolved with the current system access; escalate unresolved cases to relevant teams within the SLA timeframe.
- Familiar with networking.
- Provide Level 1 & 2 user support to end users and VIPs.
- Communicate clearly and work effectively in a team.
Requirements:
- Nitec/Higher Nitec or Diploma in Computer Technology.
- Minimum 3 years of experience in desktop troubleshooting.
- Willing to work in a non-camera phone environment.
- Maintain records of issues and inquiries, including details such as caller info, timestamps, severity, category, problem description, escalation details, resolution, effort used, etc. These records are part of the monthly progress report.
Technical Issues: Assess if issues can be resolved with current system access; escalate unresolved cases within SLA to relevant teams.
#J-18808-Ljbffr-
EUC L1 Support engineer_Contract
4 weeks ago
Singapur, Singapore NTT SINGAPORE PTE. LTD. Full timeKEY OBJECTIVE Internal IT EUC L1 onsite support for 50+ users Work closely with Central IT hub team on the L2/L3 operations support Work closely with APAC Transformation team on the projects with onsite support Work closely with GDC / APAC Security & Governance team on the IT Audit & Compliance for the Corporate IT related area only. RESPONSIBILITIES IT...
-
Tivoli Application Support
41 minutes ago
Singapur, Singapore Neurones IT Asia Full timeWe are looking for a Tivoli Expert for one of our clients. Your job scope is as follows: Overview Job Title: Global Talent Acquisition Specialist | Expert in Full-Cycle Recruitment & Employer Branding | Proven Success in APAC Regions Responsibilities Administer, configure, and maintain Tivoli Workload Scheduler (TWS) or equivalent workload automation tools....
-
Desktop Support Engineer L1
4 weeks ago
Singapur, Singapore Total IT Global Full timeBase pay range SGD30,000.00/yr - SGD39,600.00/yr At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of the enterprise of the future. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high-growth enterprises to guide them through...
-
Application Support Analyst
2 weeks ago
Singapur, Singapore NEURONES IT ASIA PTE. LTD. Full timeWe are looking for an Application Support Analyst, and your role is as below: You'll support clients across APAC while ensuring platform availability for global users 24/7. The role requires an understanding of both technical infrastructure and client experience. Responsibilities Client-Facing Incident Management Own client-impacting incidents from detection...
-
Desktop Support Engineer – IT Firm
3 weeks ago
Singapur, Singapore IT Solution Pte Ltd Full timeLooking for Desktop Support Engineer in Singapore Position Title Description IT Solution Singapore is currently looking to appoint a Desktop Support Engineer to join their company IT team in Singapore office. IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients. We...
-
Desktop Support Engineer
2 weeks ago
Singapur, Singapore OPUS IT SERVICES PTE LTD Full timeOverview We are looking for Desktop Support Engineers with helpdesk experience! Candidates are expected to handle IT helpdesk support. Government project which requires security clearance (CAT2/CAT2A). Location is at Science Park. Responsibilities IT trained with IT frontline experience. Support consists of IT service management (ITSM) tickets, requests,...
-
Application Support Engineer
7 days ago
Singapur, Singapore PALO IT SINGAPORE PTE. LTD. Full timeWho We Are Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New...
-
HelpDesk Support Engineer
2 weeks ago
Singapur, Singapore NEURONES IT ASIA PTE. LTD. Full timeRole Monitor and observe system alerts or out of the normal system behaviours. Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalate. Perform consolidation of records for reporting for monitoring, analytics or audit purposes. Perform post change system health checks to verify...
-
Senior System Administration Support
2 weeks ago
Singapur, Singapore OPUS IT SERVICES PTE LTD Full timeEducation Qualification At least a Diploma/Degree in Computer Science, Information Systems, Science, Engineering, or an Equivalent. Required Competencies Have good knowledge and skillset in the following platforms and applications: SAP Systems installation, configuration, upgrade, patching, administration and monitoring (SAP NetWeaver, SAP Solution Manager,...
-
Chief of Staff
4 weeks ago
Singapur, Singapore IT Consultis Full timeChief of Staff (Assistant to Managing Director) Bring your innovative ideas to the highly-talented and driven Strategy and Production teams at ITC to deliver world-class digital solutions About the job Your Email Applying Location Message Upload Resume Drop files here to upload or Browse Files must be less than 2 MB. Allowed file types: pdf Register for...