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Enrichment Programme Coordinator

1 month ago

Singapore VM Education Pte Ltd Full time

We are expanding

Join PlayFACTO School as an Enrichment Programme Coordinator, where you'll play a crucial role in ensuring seamless communication and support for our customers. If you have a passion for delivering excellent service and possess strong organisational skills, we'd love to hear from you

Job Description:

  • Attend to all customer enquiries with professionalism and efficiency

  • Promptly disseminate accurate information regarding our programmes and services

  • Disseminate information promptly to internal stakeholders to ensure smooth operations

  • Develop a strong understanding of our offerings to provide clear and helpful guidance

  • Support administrative tasks and ensure smooth operations within the department and centre

  • Manage payment collection, invoicing, and fee tracking for enrichment programmes

  • Maintain accurate records of student enrolment, payments, and outstanding fees

  • Organise logistics for local and national competitions with the internal department

  • Uphold a high standard of customer satisfaction through excellent communication and service

Job Requirements:

  • Proficient in spoken and written English and Mandarin (required to liaise with Chinese Enrichment stakeholders and parents)

  • Enjoy working with children and in a child-focused environment

  • Prior experience in customer service or administration is preferred

  • Strong organisational and administrative skills, with attention to detail

  • Able to multitask and prioritise effectively in a fast-paced setting

  • Proactive, dependable, and confident in handling parent interactions and resolving issues

If you have what it takes to excel in this role, we'd love for you to be part of our team

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