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Enrichment Programme Coordinator

1 month ago

Singapore PLAYFACTO SCHOOL PTE. LTD. Full time
Roles & Responsibilities

We are expanding

Join PlayFACTO School as an Enrichment Programme Coordinator, where you'll play a crucial role in ensuring seamless communication and support for our customers. If you have a passion for delivering excellent service and possess strong organisational skills, we'd love to hear from you

Job Description:

  • Attend to all customer enquiries with professionalism and efficiency
  • Promptly disseminate accurate information regarding our programmes and services
  • Disseminate information promptly to internal stakeholders to ensure smooth operations
  • Develop a strong understanding of our offerings to provide clear and helpful guidance
  • Support administrative tasks and ensure smooth operations within the department and centre
  • Manage payment collection, invoicing, and fee tracking for enrichment programmes
  • Maintain accurate records of student enrolment, payments, and outstanding fees
  • Organise logistics for local and national competitions with the internal department
  • Uphold a high standard of customer satisfaction through excellent communication and service

Job Requirements:

  • Able to commit on weekends (5 day work week)
  • Proficient in spoken and written English and Mandarin (required to liaise with Chinese Enrichment stakeholders and parents)
  • Enjoy working with children and in a child-focused environment
  • Prior experience in customer service or administration is preferred
  • Strong organisational and administrative skills, with attention to detail
  • Able to multitask and prioritise effectively in a fast-paced setting
  • Proactive, dependable, and confident in handling parent interactions and resolving issues

If you have what it takes to excel in this role, we'd love for you to be part of our team

Tell employers what skills you have

Able To Multitask
Interpersonal Skills
Problem Solving
Administration
Customer Management
Communication Skills
Office Software
Administrative Support
Customer Satisfaction
Team Player
Customer Service
Able To Work Independently
Working with Children