Intelligence Group Manager – Senior Vice President

Role: CSIS Global Security and Intelligence Centers (GSIC) Intelligence Group Manager. Location: Singapore. This position is based in Singapore with a hybrid work arrangement. Internal Job Title: Info Security Ops Group Mgr - C14.

• Manage and execute GSIC operations inclusive of four key processes: CCTV/alarm monitoring and response; disruptive, targeted, executive threat intelligence monitoring and response; workplace violence program; and traveler assistance program.
• Manage and coach multidisciplinary and cross-functional team, including direct employees and non-employees; ensure team members execute current operating procedures for monitoring and response.
• Maintain effective interaction models with CSIS Anchors to ensure timely escalation and coordination for security and crisis management response.
• Collaborate with CSIS Project Management and Technology (PM&T) to align business requirements with technology and systems support.
• Support Risk and Controls and Transformation; ensure necessary cross-border data transfer approvals and data privacy considerations.
• Maintain KPIs per Security Policy and Governance, Intelligence Governance, and Business Analytics and Data Governance to report productivity and risk management of the GSICs.
• Coordinate training and supervise the function, considering the criticality, distributed 24/7 operations.
• Develop guidance and governance for engagement with local enforcement and government agencies where Citi operates.
• Source and manage GSIC vendors and monitor KPIs, vendor-employee performance and training.
• Assess risk in business decisions to safeguard Citi's reputation and assets, drive compliance with applicable laws and regulations, maintain ethical standards, escalate and report control issues, and supervise others.

• 6+ years of relevant experience, with at least 3 years in a management role.
• Established experience in security operations.
• Experience in a security center with CCTV monitoring/response, intrusion detection, escalation and reporting.
• Familiarity with banking security regulations and compliance standards.
• Background in corporate security or critical infrastructure protection.
• Experience coordinating with law enforcement and intelligence agencies.
• Strong knowledge of threat assessment and risk management strategies; familiarity with protective intelligence; experience leading high-stakes incident and crisis response.
• Effective communication and coordination skills for cross-functional teams (IT, legal, compliance, risk management).
• Knowledge of physical security and geopolitical risks affecting Citi’s global operations.
• Ability to brief executives, stakeholders, peer institutions and government agencies for threat intelligence sharing; experience in military, law enforcement, or intelligence contexts can be an asset.

• Extensive experience managing a Security Operations Center (SOC) or equivalent, including threat monitoring, incident response and real-time threat management.
• Deep background in security technologies including access control, surveillance, and threat detection systems (CCTV and Intrusion Detection).
• Crisis response experience, coordinating with cross-functional teams and stakeholders to minimize incident impact.

• Bachelor’s degree, preferably in Security Management, Criminal Justice, Risk Management, International Relations or similar field
• Master’s Degree preferred

To apply, visit Citi jobs site:

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Job Family Group: Technology
• Job Family: Information Security
• Time Type: Full time

Seniorities and other details are provided in the job posting.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.