Call Centre Associate to join their team

4 days ago


Singapur, Singapore Singapore Jobs Full time

Overview

This is an exciting opportunity for a Call Centre Associate to join their team at Singapore Jobs. This will start off as a 1 year contract.

Responsibilities
  • Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
  • Ensure accuracy and compliance for all customers' requests
  • Successfully cross-buy the Bank's products and services
  • Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs
  • Flexibility in work deployment when business needs arise
Qualifications
  • Fluency in English with excellent communication skills
  • Open to rotational shifts (morning/afternoon) - 5 days work week
  • Disciplined, mature and able to multi-task independently under pressure
  • Service-oriented with strong interest in developing a customer-focused career
  • Pleasant personality and able to work effectively in a team
  • Prior customer service experience (either frontend or backend)
  • Prior call centre experience is an advantage but not a must
Next Steps

Drop your resume and contact us to follow-up, or send your resume to

Email Topic: Apply Call Centre Associate

Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R

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