
Senior/Patient Service Associate, Call Centre Shared Services
4 days ago
Overview
Senior/Patient Service Associate, Call Centre Shared Services (16 Wks Contract)
You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment related matters. You will assist with the rescheduling and cancellation of Radiology appointments and review the patients’ appointments for Specialist Outpatient Clinic consults to the respective Central Appointment Call Centres. Your duties also include handling and resolving complaints and feedback, and assisting with collecting and collating calls information and/ or statistics, where required.
Job Requirements- At least Higher NITEC/ NITEC/ GCE N/ O/ A Levels
- Candidates with Diploma in service related field can be considered for the Senior Patient Service Associate position
- Prior experience in service industry will be an advantage
- Team player with a positive attitude
- Ability to engage people over the phone in a courteous, timely and professional manner
- Entry level
- Contract
- Other
- Hospitals and Health Care
-
Singapur, Singapore Sengkang General Hospital Full timeSenior/ Patient Service Associate, Pre-Operative & Admitting Services (Admissions Hotline & Counter) Join to apply for the Senior/ Patient Service Associate, Pre-Operative & Admitting Services (Admissions Hotline & Counter) role at Sengkang General Hospital . You will deliver professional customer service to ensure the smooth operation of the admission...
-
Sr Patient Information Associate
4 days ago
Singapur, Singapore Institute of Mental Health Full timeOverview Sr/ Patient Information Associate (Office Hour) role at Institute of Mental Health (IMH). Department: Contact Centre. Staff plays a crucial role in facilitating patient care and administrative functions, ensuring calls/enquiries are timely received and providing efficient services while maintaining a high standard of customer service. Position and...
-
Singapur, Singapore Sengkang General Hospital Full timePatient Service Associate Executive, Pre-Operative & Admitting Services (Admissions) Join us to apply for the Patient Service Associate Executive, Pre-Operative & Admitting Services (Admissions) role at Sengkang General Hospital . Job Overview You will lead a team to deliver professional customer service, ensuring smooth operation of the admission centres....
-
Call Centre Associate to join their team
4 days ago
Singapur, Singapore Singapore Jobs Full timeOverview This is an exciting opportunity for a Call Centre Associate to join their team at Singapore Jobs. This will start off as a 1 year contract. Responsibilities Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery Ensure accuracy and compliance for all customers' requests Successfully cross-buy the...
-
Shared Service Centre Advisory
4 days ago
Singapur, Singapore JPMorganChase Full timeShared Service Centre Advisory - Payments - Executive Director Join to apply for the Shared Service Centre Advisory - Payments - Executive Director role at JPMorganChase Shared Service Centre Advisory - Payments - Executive Director 1 day ago Be among the first 25 applicants Join to apply for the Shared Service Centre Advisory - Payments - Executive...
-
Patient Service Associate, NUHS Diagnostics
4 days ago
Singapur, Singapore National University Health System Full timeOverview Join to apply for the Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* role at National University Health System Patient Service Associates (PSA) provide frontline counter services to patients. The PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g....
-
Singapur, Singapore KK Women's & Children's Hospital Full timeOverview You will deliver professional customer service to ensure smooth operation of the admission centres. This includes managing urgent admissions from outpatient clinics, appointment scheduling, payments, financial counselling and delivering pre-operative instructions to patients. In addition, you will maintain accurate patient records and documentation,...
-
Finance Director
4 days ago
Singapur, Singapore TAL Apparel Limited Full timeFinance Director - Shared Service Centre Finance Director - Shared Service Centre Get AI-powered advice on this job and more exclusive features. Direct message the job poster from TAL Apparel Limited Reporting to the VP, Corporate Finance and Legal, the incumbent provides managerial leadership to the Regional Finance Team to maintain accurate accounting...
-
Singapur, Singapore Sengkang General Hospital Full timeJoin to apply for the Patient Service Associate Executive, Radiology role at Sengkang General Hospital . This position involves delivering professional customer service to support departmental operations, including registration, appointment scheduling, cashiering, financial counselling, and handling patient requests or inquiries. Responsibilities also...
-
Singapur, Singapore Singapore General Hospital Full timeOverview Join to apply for the Senior / Patient Service Associate (Bed Management Unit) role at Singapore General Hospital Responsibilities You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources. Working and communicating with various stakeholders and team members on...