Call Centre Officer

About the role SimplyGo Pte Ltd is looking for a customer-focused and service-oriented Customer Relations Officer to join our call centre team. In this full-time role, you will be the first point of contact for our commuters, handling a variety of queries via inbound calls, emails, and follow-up communications. Your ability to deliver timely and effective...

Company description:Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its...

Overview This is an exciting opportunity for a Call Centre Associate to join their team at Singapore Jobs. This will start off as a 1 year contract. Responsibilities Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery Ensure accuracy and compliance for all customers' requests Successfully cross-buy the...

About the role International SOS provides comprehensive healthcare management to beneficiaries enrolled in the TRICARE Overseas Program (TOP). This role will require close interface and regular communication with TRICARE, our client, and with their beneficiaries who are enrolled in each region. As a Customer Service Executive, you will respond to inbound and...

Overview Guest Experience Expert (Call Center Executive) role at W Hotels in Singapore. Full Time, Non-Management position located at W Singapore - Sentosa Cove. Job details Job Number: Job Category: Rooms & Guest Services Operations Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, 98374 Schedule: Full Time Located Remotely? ...

Overview Senior/Patient Service Associate, Call Centre Shared Services (16 Wks Contract) You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health...

Responsibilities Possess good knowledge of data centre operation tasks and duties. Perform day-to- day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, degaussing, routine checks, desktop & laptop management) Strong ability to support activities in data centre and computer rooms Ensure data...

- 2 years contract (renewable & convertible) - Up to $2700 + AWS + PB + VB (total 15 months) - Mon to Fri 8:30am - 6pm - Woodlands, Pasir Panjang and Tampines Job Responsibilities: You will be part of the Centre for Domestic Employees (CDE) that champions for the fair treatment of domestic workers in Singapore and promotes cohesive social integration...

Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc. Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance. Coordinate and liaise with relevant stakeholders to ensure issues/queries are...

You will be responsible for the following: Responsible to recruit, train, coach and lead contact centre representatives to ensure high satisfactory of customer service level at all time. Implement manpower planning in line with call volume and calling capacity. Schedule and roster contact centre team considering call arrival pattern and shrinkage. Resolving...