Call Centre Officer @ Geylang Bahru

2 weeks ago


Singapur, Singapore PERSOL Full time

Leading Utilities Group company Duration: 12 months extendable/convertible Working Location: Kallang Sector Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday) Job Responsibilities Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc) Ensure productivity and quality standards are met Other ad-hoc duties as assigned Job Requirements At least 2 years of experience in contact centre handling voice and/or non-voice channels Strong customer service skills Excellent communication, written and interpersonal skills Ability to work independently while being a cohesive team member Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile. Contact number: We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • UEN No. E• EA License No. 01C4394• Reg. • R • Bertram Lee Kian Hui #J-18808-Ljbffr



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