Customer Call Centre Associate

2 days ago

Singapur, Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

Customer Call Centre Associate - Vendor Communications (Contract) Location: CBD Type: 6 Months Contract Salary: Up to $4,000 depending on experience Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges. Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges. Job Overview Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges. We are looking for a proactive and detail-oriented professional to support our procurement team in vendor communication, stakeholder coordination and administrative tasks. Play a critical role in ensuring a smooth implementation of our new procurement system, including timely follow-up with vendors, data collection and status reporting. This role requires excellent communication skills, persistence in follow-ups and the ability to manage multiple stakeholders across time zones Key Responsibilities Follow up with vendors by email and phone to collect required data and documents on time. Contact unresponsive vendors, including calling US vendors outside normal working hours if needed. Work with internal teams to understand what information is needed from each vendor. Make sure all vendor data is complete and accurate to support the new system rollout. Track vendor responses and update progress regularly in Excel; provide weekly status reports. Assist the procurement team with admin and coordination tasks. Escalate issues if vendors do not respond, including sending registered mail when necessary. Communicate with vendors based in India as part of operating model. Take full ownership of this task and ensure all vendors respond and act promptly. Key Requirements Proven experience in vendor management, procurement coordination or stakeholder communication roles. Excellent verbal and written communication skills; ability to professionally engage with local and international vendors. Excellent follow-up and problem-solving abilities; persistence in achieving outcomes. Proficiency in Microsoft Excel for tracking and reporting. Ability to work flexible hours to accommodate international vendors (e.g., US-based). Highly organized, proactive and detail oriented. Experience working in fast-paced environments and managing multiple stakeholders. Prior exposure to procurement systems or ERP implementations will be ideal Ability to escalate and troubleshoot vendor issues independently. Lim Pey Chyi (Apple) – Recruitment Consultant (R ) Manpower Staffing Services (S) Pte Ltd EA Licence: 02C3423 #J-18808-Ljbffr

  • Call Centre Associate to join their team

    3 weeks ago

    Singapur, Singapore Singapore Jobs Full time

    Overview This is an exciting opportunity for a Call Centre Associate to join their team at Singapore Jobs. This will start off as a 1 year contract. Responsibilities Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery Ensure accuracy and compliance for all customers' requests Successfully cross-buy the...

  • Customer Relations Officer, Call Centre

    3 weeks ago

    Singapur, Singapore SimplyGo Pte Ltd Full time

    About the role SimplyGo Pte Ltd is looking for a customer-focused and service-oriented Customer Relations Officer to join our call centre team. In this full-time role, you will be the first point of contact for our commuters, handling a variety of queries via inbound calls, emails, and follow-up communications. Your ability to deliver timely and effective...

  • Senior/Patient Service Associate, Call Centre Shared Services

    3 weeks ago

    Singapur, Singapore SingHealth Full time

    Overview Senior/Patient Service Associate, Call Centre Shared Services (16 Wks Contract) You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health...

  • Call Centre Lead

    3 weeks ago

    Singapur, Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Company description:Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its...

  • Customer Support Associate

    3 weeks ago

    Singapur, Singapore National Skin Centre Full time

    Responsibilities Attend to patients' enquiries and provide any clarifications Provide relevant service information to callers Assist with appointment booking from Hospital, SAF and CHAS GP Performs other duties as assigned by the Asst / Clinic Operations Executive Qualifications At least 1 year of call centre working enviornment #J-18808-Ljbffr

  • Customer Service Executive

    3 weeks ago

    Singapur, Singapore INTERNATIONAL SOS SINGAPORE PTE. LTD. Full time

    About the role International SOS provides comprehensive healthcare management to beneficiaries enrolled in the TRICARE Overseas Program (TOP). This role will require close interface and regular communication with TRICARE, our client, and with their beneficiaries who are enrolled in each region. As a Customer Service Executive, you will respond to inbound and...

  • Call Centre Officer

    3 days ago

    Singapur, Singapore Raffles Medical Group Full time

    Call Centre Officer (Full Time/ Part Time) Responsible for daily operations of Call Centre and Customer Care Department. Provide information to patients/policyholders/agents and brokers in relation to their benefits and coverage. Assist with appointment booking and scheduling for our Specialist and panel clinics Able to manage multi-media communications...

  • Senior Associate, Customer Relations Manager, Customer Centre, CBGO, Group COO

    3 weeks ago

    Singapur, Singapore DBS Bank Full time

    Overview Senior Associate, Customer Relations Manager, Customer Centre, CBGO, Group COO – DBS Bank. This role involves managing customer escalations and complaints, governance of customer service issues, and leading guidance to customer relations managers and escalation specialists to identify opportunities for process improvements and coaching....

  • Call Support Associate

    3 weeks ago

    Singapur, Singapore KUMPULAN DEVELOPMENT (S) PTE LTD Full time

    Location Singapore, Changi North Rise Working Hours 5 day work week (Monday to Friday) Benefits Lunch provided 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations Medical Benefits Leave benefits according to MOM guidelines Job Summary We are looking for a Call Support Associate to join our team. This role is the first point of contact...

  • Call Support Associate

    3 weeks ago

    Singapur, Singapore - Full time

    Overview Location: Singapore, Changi North Rise Working Hours: 5 day work week (Monday to Friday) Benefits Lunch provided 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations Medical Benefits Leave benefits according to MOM guidelines Job Summary We are looking for a Call Support Associate to join our team. This role is the...