Head of Customer Service
2 days ago
This is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client is a premier gymnastics academy dedicated to delivering world-class training, exceptional service, and a transformative experience for every student. With a focus on excellence, structure, and innovation, the academy offers a meticulously designed gymnastics program led by experienced coaches and supported by state-of-the-art facilities. Description Leadership & Team Management Coach and inspire a customer service team to deliver exceptional service and drive sales Set clear goals and foster a culture of continuous improvement Design training programs and standardize best practices through a Customer Service Handbook Collaborate with leadership on planning, forecasting, and team performance Operations & Reporting Oversee CRM and POS systems to ensure smooth customer life cycle management Identify workflow gaps and lead automation initiatives Report on service performance, and team productivity Profile We are looking for a Head of Customer Service Lead who is driven, resourceful and eager to lead. You should possess the following qualities to thrive in the role: A confident communicator with strong interpersonal and problem-solving skills A self-starter who thrives in dynamic environments and enjoys wearing multiple hats Comfortable with data and eager to learn tools like CRM, POS, and Excel Experience in customer-facing roles (e.g., hospitality, education, airlines, concierge) is a plus Leadership experience or potential to lead is highly valued Job Offer Permanent position with accelerated growth opportunities. Chance to make a meaningful impact in the enrichment services industry. Supportive and professional work culture. If you are ready to take on this exciting challenge as Head of Customer Service, we encourage you to apply today To apply online please click the 'Apply' button. For a confidential discussion about this role please contact Audrey Ang (Lic No: R / EA No.: 18C9065) on . © Michael Page International Pte Limited, company number N (including Page Executive A) and Page Personnel Recruitment Pte Ltd (Registration Number: C)) operates under the EA Licence Numbers of 18S9099 and 18C9065. #J-18808-Ljbffr
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Head of Customer Service
2 days ago
Singapur, Singapore Michael Page Full timeJoin to apply for the Head of Customer Service role at Michael Page . About Our Client Our client is a premier gymnastics academy dedicated to delivering world‑class training, exceptional service, and a transformative experience for every student. With a focus on excellence, structure, and innovation, the academy offers a meticulously designed gymnastics...
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Head of Customer Service
2 days ago
Singapur, Singapore APAC Michael Page Full timeThis is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client is a premier gymnastics academy dedicated...
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Head of Customer Service
13 hours ago
Singapur, Singapore Robert Walters plc Full timeOverview A leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, while working closely with senior leadership to align customer service...
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Head of Customer Service
2 days ago
Singapur, Singapore Robert Walters Full timeA leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, all while working closely with senior leadership to align customer service...
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Head of Customer Service
2 days ago
Singapur, Singapore ACCA Careers Full time2 days ago Be among the first 25 applicants This is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client...
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Legal Service Officer
2 weeks ago
Singapur, Singapore Singapore Legal Service Full timeWhat the role is The Legal Service is conducting a targeted recruitment exercise for candidates interested in a career as a Legal Service Officer and appointment as Head of Knowledge Management at the Attorney-General's Chambers. The Attorney-General’s Chambers("AGC") is committed to enhancing the rule of law and maintaining the integrity of Singapore’s...
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Head of Customer Success
3 weeks ago
Singapur, Singapore SGB Full timeThe Head of Customer Success will be a foundational leader, responsible for defining, building, and executing the end-to-end customer success strategy from the ground up. This highly entrepreneurial role requires extensive hands-on experience in process design, system implementation, and team leadership, with a strong focus on delivering a seamless,...
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Head of Customer Success
3 weeks ago
Singapur, Singapore ASIA GULF CLOUD PTE. LTD. Full timeOverview The Head of Customer Success will be a foundational leader, responsible for defining, building, and executing the end-to-end customer success strategy from the ground up. This highly entrepreneurial role requires extensive hands-on experience in process design, system implementation, and team leadership, with a strong focus on delivering a seamless,...
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Head of Customer Service
1 week ago
Singapur, Singapore Cogoport Private Limited Full timeDo you prefer setting the rules of the road or leading the fastest racing team? At Cogoport, we’re doing both — setting global benchmarks while delivering customer service at full throttle. As we scale across Southeast Asia and beyond, Cogoport’s mission is to transform the way global trade operates — by making it faster, more cost-effective, and...
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Head of Customer Success
2 weeks ago
Singapur, Singapore Straight Up Full timeHead of Customer Success – Remote We are an international provider of personal development and leadership education programs, supporting clients in more than 100 countries. Our aim is to help professionals from diverse sectors—including healthcare, education, technology, and law—achieve greater clarity, direction, and results in both their professional...