Head of Customer Service
3 weeks ago
Join to apply for the Head of Customer Service role at Michael Page . About Our Client Our client is a premier gymnastics academy dedicated to delivering world‑class training, exceptional service, and a transformative experience for every student. With a focus on excellence, structure, and innovation, the academy offers a meticulously designed gymnastics program led by experienced coaches and supported by state‑of‑the‑art facilities. Job Description Leadership & Team Management Coach and inspire a customer service team to deliver exceptional service and drive sales Set clear goals and foster a culture of continuous improvement Design training programs and standardize best practices through a Customer Service Handbook Collaborate with leadership on planning, forecasting, and team performance Operations & Reporting Oversee CRM and POS systems to ensure smooth customer life cycle management Identify workflow gaps and lead automation initiatives Report on service performance and team productivity The Successful Applicant Role We are looking for a Head of Customer Service Lead who is driven, resourceful and eager to lead. You should possess the following qualities to thrive in the role: A confident communicator with strong interpersonal and problem‑solving skills A self‑starter who thrives in dynamic environments and enjoys wearing multiple hats Comfortable with data and eager to learn tools like CRM, POS, and Excel Experience in customer‑facing roles (e.g., hospitality, education, airlines, concierge) is a plus Leadership experience or potential to lead is highly valued What's on Offer Permanent position with accelerated growth opportunities Chance to make a meaningful impact in the enrichment services industry Supportive and professional work culture If you are ready to take on this exciting challenge as Head of Customer Service, we encourage you to apply today Contact: Audrey Ang (Lic No:R / EA no: 18C9065) #J-18808-Ljbffr
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Head of Customer Service
2 weeks ago
Singapur, Singapore Movers Inn International Relocation Full timeWe’re Hiring: Head of Customer Service Division – Relocation Services Location: INDIA | Type: Full-time Are you a customer experience leader passionate about delivering world‑class relocation services? Join Movers Inn Relocation , where we help families, professionals, and corporates move seamlessly across the globe. We’re looking for an experienced...
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Head of Customer Service
3 weeks ago
Singapur, Singapore APAC Michael Page Full timeThis is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client is a premier gymnastics academy dedicated...
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Head of Customer Service
3 weeks ago
Singapur, Singapore Michael Page International Pte Ltd Full timeThis is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client is a premier gymnastics academy dedicated...
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Head of Customer Service
3 weeks ago
Singapur, Singapore Robert Walters plc Full timeOverview A leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, while working closely with senior leadership to align customer service...
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Head of Customer Service
2 weeks ago
Singapur, Singapore Robert Walters plc Full timeOverview A leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, while working closely with senior leadership to align customer service...
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Head of Customer Service
3 weeks ago
Singapur, Singapore Robert Walters Full timeA leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, all while working closely with senior leadership to align customer service...
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Head of Customer Service
3 weeks ago
Singapur, Singapore ACCA Careers Full timeThis is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Our client is a premier gymnastics academy dedicated to delivering...
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Head of Customer Service
3 weeks ago
Singapur, Singapore ACCA Careers Full time2 days ago Be among the first 25 applicants This is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client...
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HEAD OF SERVICES
3 days ago
Singapur, Singapore ATR EASTERN SUPPORT PTE LTD Full timeThe jobholder reports directly to the VP Customer Support and Services in ATR Eastern Support, and functionally to both the Head of Spares & Material Operations and the Head of GMA & Repair Services based at ATR Headquarter. The Head of Services is accountable of the spares support, the repair/standard exchange contracts administration, and the repair...
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Head of Customer Success | Fintech
2 weeks ago
Singapur, Singapore Dada Consultants Full timeHead of Customer Success We are partnering with a fast‑growing fintech company to hire a Head of Customer Success. The suitable incumbent is a strategic and hands‑on leader responsible for building and scaling the customer success function from the ground up. Job Responsibilities Design and implement customer‑success strategies, workflows, and systems...
