Senior Manager/Manager, Public Sector Enterprise Accounts
5 days ago
Milieu Insight is a consumer research and analytics company. We help businesses thrive in a data-driven world of rapid change, where the need for reliable, quick information to make strategic decisions has never been greater. We believe in the transformative power of going beyond insights and we’re driven by our passion to understand people – how they think, feel and act. Through smart automation, best-in-class technology, a core focus on user experience, and most importantly, an amazing team, we collect and deliver consumer insight like no other research company around. How we do it? We collect our data through a proprietary mobile app known as Milieu Surveys (just search for it in the Singapore, Malaysia, Vietnam, Indonesia, Philippines & Thailand app stores if you’d like to give it a spin). The opinions shared by our community of panellists are synthesised through our proprietary algorithms, allowing us to gain a deep understanding of what drives their personal and social motivations, as well as their consumption habits. What motivates us (and hopefully you)? We’re a team of explorers, always looking for new, better and more effective ways of working in our craft. Our curiosity pushes us to challenge the status quo, design and build cutting edge solutions, and even challenge our clients to embrace new ways of thinking about and using consumer insight. So if you’re someone who isn’t comfortable wandering off the beaten track and challenging convention, we’re probably not the right fit for each other. But if you are, read on So, what about the role? As Senior Manager / Manager, Public Sector Enterprise Accounts, you will play a key role in Milieu Public – Milieu’s dedicated government and public sector practice – supporting the growth, delivery, and adoption of Milieu’s proprietary tools across public agencies. Based in Singapore, this role blends client servicing, project leadership, and strategic execution. You will manage research engagements, strengthen client relationships, and collaborate across teams to deliver impactful insights that inform public policy, communication, and citizen engagement. Key Responsibilities: 1. Client & Stakeholder Management Manage key public sector accounts, serving as the main point of contact for project execution and delivery. Support account growth through strong client relationships, renewal opportunities, and proactive engagement. Translate client objectives into actionable research designs and deliverables that align with Milieu’s capabilities. 2. Project & Research Delivery Lead end-to-end project execution, ensuring quality, timeliness and client satisfaction. Work closely with research and analytics teams to design studies, interpret findings, and deliver clear, data-driven insights. Uphold data quality, compliance, and confidentiality standards consistent with public sector requirements. 3. Business Development & Pipeline Support Support the team in identifying and developing new opportunities within the public sector ecosystem. Contribute to tender responses, proposals, and thought leadership initiatives that elevate Milieu’s positioning. Participate in outreach sessions and presentations to strengthen Milieu’s profile among agencies. 4. Collaboration & Team Contribution Partner with senior team members on strategic accounts and platform integration projects. Share insights, feedback, and ideas to improve workflows, knowledge sharing and client engagement. Mentor junior team members and foster a collaborative, high-performance culture. What we’d like you to have 4 – 8 years experience in market research, strategy, or consulting, preferably in public sector clients. Strong grasp of government procurement processes and communication frameworks. Proven track record in managing project and client relationships independently. Proficiency in research design, analytics interpretation and storytelling through data. Excellent written and verbal communication skills. What You’ll Bring Strategic leadership blended with hands‑on delivery excellence. Passion for advancing evidence‑based policymaking through data. Curiosity about technology and innovation in research. A collaborative mindset that builds trust with both teams and clients. Working at Milieu - How’d you know you’re a good fit? You like a fun, tech‑focused, fast‑paced start‑up environment. You are responsible, accountable and can work well independently and with others in a fast‑paced environment. You are resourceful and open minded. You demonstrate strong analytical thinking, organisational skills & attention to detail. You have excellent communication skills. You embrace change, and can adapt to a changing work environment. You’re a trailblazer, and are comfortable paving a new path to find solutions and ways of working. Why join Milieu? We’re going to be honest here. If you grew up dreaming of working for an established, well known company with an office in a swanky building, Milieu will probably not be for you On the contrary, we would love to a chat with you if most of the following statements describe who you are: I have always wanted to create a legacy of my own. I am motivated by a sense of achievement, and creating new things excites me. I understand the importance of productive and persistent hard work but also understand that taking rests, having fun, spending time with loved ones and generally soaking in life’s experiences are equally important. I know that doing great things doesn’t come easy, and that every time I stumble along the way only makes me stronger. Regardless of your past professional experience, at Milieu we will embrace your interests and strengths and try to develop them in the right way. We’ll ensure that you leave us not only with the nuts and bolts of our business, but also with experiences and skills that you can use for the rest of your life. So if all of this sounds great, we’d love to meet you. So let’s talk Please fill out the form below, and we will respond to you shortly. Be part of our teams Eager to join Milieu but not seeing the perfect role just yet? Join our talent pool so we can connect with you for future job opportunities. #J-18808-Ljbffr
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