Senior Business Development Manager, Mortgages.

Senior Business Development Manager, Mortgages

Role overview and context for the mortgage business development position.

Responsibilities

• Establish relationships with external stakeholders (e.g. property agents, brokers, other related sales agents) to increase referrals for mortgage loans under individual names.
• Able to work solo in a new environment (e.g. show flats, events).
• Possess good interpersonal skills to handle loan related enquiries.
• Engage affluent and mass market clients for their mortgage requests from internal stakeholders such as marketing campaigns, inbound mortgage enquiries and branch walk-ins/referrals.
• End-to-end implementation of the mortgage loan application process. Responsible for the processing of cases right up to customer’s acceptance of loan offer.
• Able to perform off-office hours and weekend activities when required (e.g. networking events, campaigns and show flats).
• Keep abreast of market trends and competitor offerings and conduct regular market updates and follow-up activities for target customer groups to enhance product differentiation in relation to external competition.

Strategy

• Awareness and understanding of the bank’s mortgage business strategy and processes.

Business

• Awareness and understanding of the Singapore Real Estate market, Mortgage Industry environment and related retail bank products.

Processes

• The role holder is primarily responsible for the pro-active acquisition and activation of mortgage loan business for the Bank.
• Sales emphasis will be mainly on individual customers with needs on their residential and commercial mortgage loans.
• Provide a wider range of products such as bancassurance and priority banking propositions to targeted mortgage segments.

People & Talent

• Lead through example and build the appropriate culture and values within the sales team.

Regulatory & Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principle.

Key Stakeholders

• Establish relationships with external stakeholders (e.g. property agents, brokers, related external sales agents) to increase referrals for mortgages under individual names.

Ideal Candidate

• Diploma Holder or any other qualifications above.
• 2+ years of experience in Banking Sales (preferably in Mortgage).
• Conversant and able to work with external partners.
• Prior experience with Retail Mortgage.

Role-Specific Technical Competencies

• Knowledge of the Real Estate Market.
• Knowledge of Mortgage Regulations & Frameworks.
• Stakeholder management experience.

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. We celebrate unique talents and can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together We

• Do the right thing, are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously strive to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, be inclusive, see more good in others, and work collectively to build for the long term.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday (30 days minimum).
• Flexible working options based around home and office locations, with flexible working patterns.
• Wellbeing and development resources, including digital wellbeing platform and learning opportunities.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill.
• Being part of an inclusive and values-driven organisation that celebrates diversity.

Visit our careers website for more information.

#J-18808-Ljbffr

---