Regional Automation and Robotics Commercial Lead

Overview

Regional Automation and Robotics Commercial Lead - Microbiology Applications (Pharma Industry) at Merck Life Science. We are seeking a dynamic and technically proficient Solutions Sales Lead to drive growth in microbiology applications within the pharmaceutical industry. This role leads commercial efforts for automation, robotics, and turn-key investment projects, including our Automation and Robotics Solutions (MARS), in collaboration with regional and global partnerships. This position is based in Singapore and requires regional travel.

• Sales Cycle Management: Lead and manage the entire sales cycle for automation and robotics solutions in microbiology, from initial customer engagement through to closing and post-sales support.
• Customer Engagement: Develop and maintain strong relationships with key stakeholders in the pharmaceutical industry, including decision-makers, influencers, and end-users, positioning MARS as a strategic partner.
• Technical Expertise: Provide in-depth technical support and consultation to customers, demonstrating the value of our products with a thorough understanding of microbiology applications, automation and robotics solutions.
• Business Development: Identify and pursue new business opportunities within the region, leveraging market knowledge and industry connections to expand our customer base.
• Solution Customization: Work closely with customers to understand their specific needs and tailor solutions to meet those requirements, ensuring optimal satisfaction and performance.
• Deepen Market Knowledge: Gather and report information on trends, competitor activities, and potential areas for growth, providing strategic insights to the sales and marketing organisations.
• Collaboration: Collaborate with cross-functional teams, including R&D, product management (IPLCM), commercial excellence and marketing, to ensure alignment and support for business development activities.
• Presentations and Demonstrations: Conduct compelling presentations and product demonstrations to showcase the capabilities and benefits of our automation and robotics solutions.
• Reporting and Documentation: Maintain accurate records of sales activities, customer interactions, and pipeline status. Prepare accurate forecasts and regular reports for senior leadership on business development progress and challenges.

• Bachelor's degree in Microbiology, Biotechnology, Engineering, or a related field. Advanced degrees or relevant certifications are a plus.
• Minimum of 5 years of commercial experience in sales within the Life Sciences industry, preferably related to microbiology applications and/or automation/robotics. Experienced in managing high-value complex sales.
• Solid understanding of microbiology applications and/or automation and robotics technologies used in pharmaceutical applications.
• Proven track record of achieving sales targets and driving business growth. Ability to develop and execute strategic business and account plans.
• Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to a diverse audience. Fluent in English; a second language is a plus.
• Strong relationship-building skills, with the ability to influence and negotiate with key stakeholders at all levels.
• Demonstrated ability to identify customer needs, propose innovative solutions, and resolve issues effectively. Ability to navigate complex sales cycles and influence decision-makers.
• Willingness to travel within the region as required to meet with customers and attend industry events.

• Lead the change in revolutionizing microbiology applications in the pharmaceutical industry through cutting-edge automation and robotics solutions.
• Work with cutting-edge technologies and global pharma leaders, shaping the future of pharma automation in APAC.
• Be part of our Vision and Mission to support safety and protect global health by advancing QC safety solutions and reliability through inspired collaboration with the world’s regulated markets.

Apply now and become part of a team dedicated to Sparking Discovery and Elevating Humanity

Note: This role is based in Singapore with regional travel required.