Executive, SSI, Programme and Learning Services National Council of Social Service | Administra[...]
2 weeks ago
What the role is: Provide full range of administrative support and customer service to learners and organisations for courses under assigned portfolio(s). Provide good customer experience to learners and all other stakeholders by adhering to the service standard guidelines. Implement learning activities for the social service sector while adhering to the guidelines related to management of Continuing Education Training centre (CET). What you will be working on: Provide customer service, course administration and logistics support for courses, assessments, events, etc. Attend to phone calls, email and walk-in enquiries Ensure good overall customer experience, and perform reception duty as and when needed Handle and process course enrolment application from learners and organisations Assist with admissions, process and screen applications Assist with room bookings Work with Programme Managers to ensure smooth conduct of the courses assigned Prepare and submit reports such as income and expenditure statements, course performance reports, funding reports, space utilisation, etc. Follow-up on invoices, outstanding payments, refunds, appeals/waivers, etc. Provide necessary learners’ support to ensure smooth operation of the day to day classes for the programmes assigned Adhere to the CET operational and Continuous Improvement Review (CIR)Audit and Minimum Service Standard Audit requirements, Submit enhanced Subsidy Grant Claims for learners on the SSG Training Partners Gateway (TPG) portal Other duties as assigned What we are looking for: Personal Competencies: Customer-centric Able to multi-task Problem-solving skills Proactive, self-driven Organised and systematic Detail-oriented, meticulous Skills & Knowledge: Effective communication and interpersonal skills Proficient in Microsoft Office applications such as Word and Excel Good writing skills Experience: At least 1 year of working experience in training administration. Preferred: Relevant experience in CET Centre. About National Council of Social Service NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit #J-18808-Ljbffr
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Singapur, Singapore National Council of Social Service Full timeWhat the role is: Implement learning activities for the social service sector while adhering to the guidelines related to management of Continuing Education Training centre (CET) Provide full range of administrative support and customer service to learners and organisations to build relevant capability and capacity in the social service sector What you will...
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Singapur, Singapore National Library Board Full timeWhat the role is: Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently. What you will be working on: Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Singapur, Singapore National Library Board Full timeWhat the role is: Lead the team to enable delivery of quality and effective services by service providers to achieve better outcomes for persons who use social services. This involves working with various stakeholders to understand and map the subsector landscape, identify gaps, co‑develop solutions, monitor and evaluate the effectiveness of programmes and...
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Singapur, Singapore Monetary Authority of Singapore Full timeWhat the role is Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently. What you will be working on Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Manager, Grants Management
2 weeks ago
Singapur, Singapore National Council of Social Service Full timeWhat the role is: To lead and drive the strategic implementation of grant technology solutions, ensuring efficient and effective grant administration processes. Ensure seamless alignment between technological advancements and the organisation's evolving social service mission. What you will be working on: Spearhead OSG Product Ownership and Cross-Platform...
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Senior Manager
3 weeks ago
Singapur, Singapore Monetary Authority of Singapore Full timeWhat the role is Engage and work with the Social Service Agencies (SSAs) to drive and support their capability development journey in digitalisation, people and volunteer management. What you will be working on Engage SSAs within the assigned cluster to identify, evaluate and support the adoption and implementation of various capability development...
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Director, Corporate Development
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Singapur, Singapore Monetary Authority of Singapore Full timeWhat the role is Sun Ray scheme is a leadership scheme administered by NCSS. The scheme aims to systematically groom and develop a core group of professionals with strong leadership qualities and a whole‑of‑sector perspective and capability. Sun Ray officers will be deployed and rotated across various social service agencies in leadership capacities. As...
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Assistant Manager
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Singapur, Singapore Tech Full timeWhat the role is: 1. To provide support to NCSS divisions to conduct procurement activities to run the various programmes/projects under NCSS.2. To review and ensure governance and controls are in place for procurement. What you will be working on: Assist the Senior Manager(s) of Procurement in managing procurement activities in NCSS. Plan and direct the...
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Senior Manager
2 weeks ago
Singapur, Singapore Singpass Full timeWhat the role is: The Human Resources team attracts, develops, engages, and retains human capital so that they can effectively support NCSS’s mission. As a member in the Recruitment and Operations team, you will be in a position of influence where you will have direct access to business units and feel the pulse of the organisation. You will engage with...
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Singapur, Singapore Public Service Division Full timeSenior Executive/Manager, Regulatory Talent Council Programme Office, PST Join to apply for the Senior Executive/Manager, Regulatory Talent Council Programme Office, PST role at Public Service Division (Singapore). What The Role Is The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key...
