Deputy Director, Service Delivery, Services Group National Council of Social Service | Others F[...]
2 weeks ago
What the role is: Lead the team to enable delivery of quality and effective services by service providers to achieve better outcomes for persons who use social services. This involves working with various stakeholders to understand and map the subsector landscape, identify gaps, co‑develop solutions, monitor and evaluate the effectiveness of programmes and allocate funds so as to enable the delivery of impactful services to meet needs of users. Take care of the team members. Support Service Delivery, Services Group and NCSS. What you will be working on: Implementing service strategies and plans to meet identified needs and gaps: Partnering social service agencies, government agencies and other stakeholders; Using data and ground experience to improve service delivery; Improving relevant data collection and IT systems; Overseeing assessments of funding proposals of new programmes; and Assessing and evaluating current portfolio of initiatives and programmes Strengthen service capacity and capability by partnering service providers to: Grow person‑centred solutions and implement efficient service delivery methods that are resource‑efficient and optimise manpower; Drive collaborations with and among SSAs to develop innovative solutions to better meet the needs of service users; Set and/or achieve output, outcome and impact indicators for services; Manage and evaluate their performance; and Allocate community funding to critical and needed services. Perform budgetary operations such as computing funding quantum based on norms and salary guidelines, verify periodic disbursements, and review budget utilisation performance. Take care of the Service Delivery team by: Providing guidance to team leads and their team members in their work and professional development; Creating and sustaining a culture where team members work, learn and play together; and Grooming junior and future leaders Support the Services Group and NCSS as and when required Connect with other Groups/Divisions within NCSS to achieve organisation's objectives, and to come up with robust and aligned solutions. What we are looking for: Personal Competencies: Serving with Heart, Commitment and Purpose Working Effectively with Citizens and Stakeholders Social Service Sector Knowledge Systems Thinking Monitoring & Impact Evaluation Social Service Planning Stewarding Systems for Today and Tomorrow Caring for, Developing and Inspiring Staff Skills Required: Design thinking and service journey mapping Stakeholder management skills Planning and project evaluation and management skills Experience & Special Certification(s): At least 10 years working experience with at least 5 years in supervisory capacity. Experience in service journey mapping, partnership & engagement as well as impact evaluation. Only shortlisted candidates will be notified. About National Council of Social Service NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit #J-18808-Ljbffr
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Singapur, Singapore National Council of Social Service Full timeWhat the role is: Implement learning activities for the social service sector while adhering to the guidelines related to management of Continuing Education Training centre (CET) Provide full range of administrative support and customer service to learners and organisations to build relevant capability and capacity in the social service sector What you will...
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Singapur, Singapore National Library Board Full timeWhat the role is: Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently. What you will be working on: Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Manager, Grants Management
2 weeks ago
Singapur, Singapore National Council of Social Service Full timeWhat the role is: To lead and drive the strategic implementation of grant technology solutions, ensuring efficient and effective grant administration processes. Ensure seamless alignment between technological advancements and the organisation's evolving social service mission. What you will be working on: Spearhead OSG Product Ownership and Cross-Platform...
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Director, Corporate Development
2 weeks ago
Singapur, Singapore Monetary Authority of Singapore Full timeWhat the role is Sun Ray scheme is a leadership scheme administered by NCSS. The scheme aims to systematically groom and develop a core group of professionals with strong leadership qualities and a whole‑of‑sector perspective and capability. Sun Ray officers will be deployed and rotated across various social service agencies in leadership capacities. As...
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Singapur, Singapore Monetary Authority of Singapore Full timeWhat the role is Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently. What you will be working on Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Senior Manager
3 weeks ago
Singapur, Singapore Monetary Authority of Singapore Full timeWhat the role is Engage and work with the Social Service Agencies (SSAs) to drive and support their capability development journey in digitalisation, people and volunteer management. What you will be working on Engage SSAs within the assigned cluster to identify, evaluate and support the adoption and implementation of various capability development...
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Deputy Director, People and Culture
4 days ago
Singapur, Singapore National Library Board Full timeWhat the role is: The People & Culture department works closely with key stakeholders to deliver People & Culture solutions and best practices that support the business goals of the Council. As Deputy Director of People Policy team, you will oversee both the strategic and operational aspects of human resource functions, including HR ops, talent acquisition,...
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Singapur, Singapore Singpass Full timeWhat the role is: Provide full range of administrative support and customer service to learners and organisations for courses under assigned portfolio(s). Provide good customer experience to learners and all other stakeholders by adhering to the service standard guidelines. Implement learning activities for the social service sector while adhering to the...
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Assistant/Deputy Director
2 weeks ago
Singapur, Singapore National Arts Council Full timeWhat The Role Is What the role is: The Education & Manpower Development (E&MD) team oversees policies and programmes which aim to build a skilled arts workforce that will shape Singapore’s cultural development. To support the professional development of the arts sector, our key strategic directions include manpower planning and development through research...
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Deputy Constituency Director
1 week ago
Singapur, Singapore Public Service Division Full time(What the role is) Together with the CD, the DCD acts as the Constituency Master Planner by strategizing, planning, directing, facilitating, coordinating and implementing community initiatives so as to build social capital and ensure national unity.(What you will be working on) Key duties and responsibilities that need to be performed to meet the primary...