Workday Functional Specialist/Senior Specialist

Overview

Workday Functional Specialist/Senior Specialist (Advanced Compensation Module, Bangkok-based, relocation provided)

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of hotels, flights, activities, and more. Based in Asia and part of Booking Holdings, our employees foster a diverse, creative, and collaborative work environment. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Agoda uses a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations globally. We are looking for a Workday Senior Specialist or Specialist to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and optimize business processes. This role will ensure service delivery excellence and timely resolution of system escalations and day-to-day issues, manage the HRIS Operations Team's work plan and prioritization, oversee regular system upgrades/enhancements, and partner with stakeholders to drive continuous improvements that add value to the business.

• Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience
• Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others
• Support, enhance and/or optimize existing automated solutions and processes by solving technical issues
• Partner closely with key business stakeholders to assess and address technology needs and align on priorities, timelines, issue resolution, testing and deployment plans
• Explore out-of-the-box solutions to solve complex business problems and address system limitations
• Implement and test major system enhancements
• Collaborate with our solutions team to design and implement custom applications
• Skill up / coach more junior members of the team
• Lead system-related trainings for Agoda employees and end-users across the People Team

• At least 3 years of solid HRIS experience (Workday experience required)
• Functional knowledge in several areas (Core HCM, Advanced Compensation, Talent, Learning, Recruiting)
• Experience in Workday Advanced Compensation Modules
• Strong knowledge in Workday Core HCM and other key areas (Business Processes, Reporting, Security and other system configuration)
• Experience in systems implementation and/or systems integrations
• Strong project management skills
• Ability to manage stakeholder expectations
• Ability to understand and explain key HRIS issues and address stakeholder requirements
• Ability to leverage data to plan next steps
• Familiar with agile methodology
• Good analytical and problem-solving skills
• Fluency in English required

• Cloud-based HR applications experience; Workday Talent & Performance, Zendesk, Greenhouse, Bridge experience a plus
• Experience in report writing, BI & analytics tools
• Presentation/Workshop facilitation
• Global perspective and experience working with diverse cultures
• Resilient, self-motivated, results-oriented with strong ownership
• Collaborative and resourceful
• Ability to move fast and adapt to changes
• Critical thinking

At Agoda, we pride ourselves on being an inclusive company that values diversity. Employment is based on merit and qualifications. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We do not accept unsolicited third-party or agency submissions. If we receive unsolicited CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.