People Technology Specialist/ Senior Specialist

Overview

Join to apply for the People Technology Specialist/ Senior Specialist (Bangkok based) role at Agoda .

Bangkok, Thailand

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

The Opportunity

Agoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations’ fast-moving pace and dynamic workforce needs globally. We are looking for a Workday Senior Specialist or Specialist to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and optimize business processes. This role will ensure service delivery excellence and timely resolution of system escalations and day-to-day issues, manage the HRIS Operations Team’s work plan and prioritization, look after regular system upgrades/enhancements, and partner with stakeholders across the department to drive continuous improvements that add value to the business.

In This Role, You’ll Get To

• Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience
• Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others
• Support, enhance and/or optimize existing automated solutions and processes by solving technical issues
• Partner closely with key business stakeholders to assess and address overall technology needs and align on priorities, timelines, issue resolution, testing and deployment plans
• Explore out-of the-box solutions to solve complex business problems and address system limitations
• Implement and test major system enhancements
• Collaborate with our solutions team to design and implement custom applications
• Skill up / coach more junior members of the team
• Lead system-related trainings for Agoda employees and end-users across the People Team

What You’ll Need To Succeed

• At least 3 years of solid HRIS experience (Workday experience required)
• Has functional knowledge in several areas (Core HCM, Advance Compensation, Talent, Learning, Recruiting)
• Must have experience in Workday Advance Compensation Modules
• Has strong knowledge in Workday Core HCM and other key areas (Business Processes, Reporting, Security and other system configuration)
• Has strong experience in systems implementation and/or systems integrations
• Has strong project management skills
• Ability to manage stakeholder expectations
• Ability to understand and explain key HRIS issues and address stakeholder requirements
• Ability to leverage data to plan next steps
• Familiar with agile methodology
• Has good analytical and problem-solving skills
• Fluency in English required

It’s Great If You Have

• Cloud-based HR applications experience preferred; Workday Talent & Performance, Zendesk, Greenhouse, Bridge experience a plus
• Experience in report writing, BI & analytics tools
• Presentation/Workshop facilitation
• Possesses a global perspective and experience working with diverse cultures
• Resilient, self-motivated, results-oriented and has a great sense of ownership
• Collaborative and resourceful
• Able to move fast, adapt to changes
• Critical thinking

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Technology, Information and Internet

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