Strategic Accounts Director AKA

Job Description Summary

The Strategic Accounts Director AKA (ANZ, Korea, and ASEAN) is a senior leadership role responsible for overseeing and driving the strategic direction and growth of key accounts within the AKA Region. This role involves leading a team of Strategic Account Managers, developing and implementing account strategies, and ensuring the achievement of revenue and profitability targets. The Strategic Accounts Director will report into the AKA Zone President and work closely with other senior leaders to align regional strategies with overall business objectives.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Leadership and Team Management:

• Lead, mentor, and develop a team of Strategic Account Managers, fostering a high-performance and collaborative team culture.

• Set clear performance expectations and provide regular feedback and coaching to ensure team members meet their targets and professional development goals.

Strategic Account Management:

• Serve as the primary point of contact for large regional key accounts, ensuring their needs are met and long-term partnerships are established.

• Develop and implement comprehensive account strategies to maximize revenue, share of wallet, and profitability.

• Maintain and strengthen relationships with decision-makers at various levels within client organizations.

• Conduct regular business reviews with clients to discuss performance, opportunities, and any issues.

Sales Growth and Business Development:

• Identify new business opportunities within existing accounts and in new regions.

• Lead negotiations and contract renewals to secure long-term agreements.

• Collaborate with the business development team to expand the customer base in key international markets.

• Analyze market trends, customer needs, and competitor activities to inform sales strategies and identify growth opportunities.

Cross-functional Collaboration:

• Work closely with internal teams (marketing, local Sales teams, product management, etc.) to ensure product offerings and services align with customer needs.

• Liaise with supply chain and logistics to ensure seamless delivery and support for regional clients.

• Partner with regulatory and compliance teams to ensure adherence to local regulations in various markets.

Performance Tracking and Reporting:

• Monitor key account metrics (revenue growth, profitability, customer satisfaction) and take corrective actions when necessary.

• Prepare regular reports on account performance and market trends for senior management.

• Utilize CRM tools to manage accounts and pipeline.

Qualifications:

• Bachelor's or Master's degree in business, Marketing, Life Sciences, Medical Degree (MD) in Nursing (BSN/MSN) (MBA preferred)

• 10+ years sales team leadership experience in healthcare ideally in ASEAN countries

• 12+ years of experience in regional sales and account management, ideally within the medtech or healthcare technology sector.

• Good knowledge of the GE HealthCare product portfolio

• Proven track record of achieving or exceeding sales targets in a global market.

• Strong understanding of the healthcare technology landscape, with a focus on medical devices, software, and/or diagnostic tools.

• Experience working with complex, multinational clients and managing multiple stakeholders.

• Excellent negotiation, communication, and presentation skills.

• Strong problem-solving and analytical abilities with a results-driven mindset.

• Ability to travel internationally up to 50% of the time.

• Fluency in additional languages is a plus.

Preferred Skills & Competencies:

• Knowledge of global healthcare regulations and procurement processes.

• Ability to thrive in a fast-paced, dynamic environment.

• Culturally aware, with experience in diverse international markets.

• Strong leadership skills and ability to mentor junior team members.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No