Catering Service Manager

Responsibilities The Catering Service team promotes best practices and supports the business by elevating and creating unique employee and client catering experiences. Our team focuses on implementing industry knowledge across our global portfolio, providing special catering opportunities, creating leading operating standards and deploying innovative ideas that engages our team. Leadership: Manage vendor teams. Programme Management: Manage food cross function projects and execute operational improvement based on end user satisfaction. Troubleshoot and systematically identify, change and develop programmes across cross-functional teams. Apply research and operational experience. Develop and create policies, guidelines and processes. Quality Control: Maintain, review and ensure high standards of food quality, presentation, and taste, ensuring consistency with data driven measures. Food Operations Management & Audit: Oversee and optimise food operations, inventory, staffing, scheduling, regional coverage and maintenance. Resource Management: Manage and optimise budgets, procurements and resources. Food Safety: Partner with the safety team and ensure food safety regulations, sanitation, health codes and all related matters are handled promptly. Financial Management: Manage and optimise budgets, expenses and cost savings/investment measures that align with company optimisation principles. Stakeholder Engagement: Build and maintain relationships with cross function stakeholders and programme participants. Apply feedback and programme enhancements to support programme objectives. Brand & Risk Management: Evolve the programme brand and mitigate risks or disruptions. Other duties as required. Qualifications Minimum Qualifications Bachelor's degree and/or equivalent experience in food science, nutrition, hospitality management, catering management, general business management, etc. 2-5+ years of professional experience in relative food industries; catering service/vendor provider management and structure. Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data driven solutions. Preferred Qualifications MS Office (Word, PowerPoint, Excel and Project). Strong communication, organization, analytical and problem solving skills. Excellent organizational, interpersonal and multi-tasking skills. Demonstrated experience in project management. Travel to offices in Singapore and across regions(s) as applicable. About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join ByteDance Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Software Development Referrals increase your chances of interviewing at ByteDance by 2x Sign in to set job alerts for “Service Manager” roles. Priority Passenger Services (PPS) Manager Asst/Section Manager, Cabin Services (Customer Experience) Assistant VP, Customer Service Inbound Manager, Contact Center Service Delivery Manager (Customer Success / Post Sales) Business Banking Service Manager – Emerging Business Customer Service Unit Technical Support Supervisor / Manager (Air-Cond, Singapore) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr