Senior/Associate Executive, Office of Patient Experience

Reporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and enquiries,...

Reporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to patients and families via walk-in as well as telephone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and...

Job Description You will execute the department’s operations, manage resources and provide patient engagement services in an efficient and personalized standard consistent with the hospital’s philosophy of care. You shall be responsible to plan, implement and support the hospital’s patient relations and service quality-related operations,...

Job Description You will execute the department’s operations, manage resources and provide patient engagement services in an efficient and personalized standard consistent with the hospital’s philosophy of care. You shall be responsible to plan, implement and support the hospital’s patient relations and service quality-related operations,...

Reporting to the Senior Manager, you will be part of the Patient Relations and Feedback team working closely with clinicians and administrators. You will be responsible for managing both clinical and non-clinical feedback which includes conducting investigations, facilitating family conferences and hospital reviews, drafting reply to letters and liaising...

The Office of Patient Engagement (OPEN) is a new unit to deepenLKCMedicine's patient & public partnerships in medical research and education. You will be part of a dynamic team to embed Patient and Public Involvement and Engagement (PPIE) into the School's programmes and foster partnerships with patient advocates, patient organisations and other stakeholders...

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients' hospital experiences and to deliver pyscho-social care for patients.Job...

Job Description You will provide service to our patients and visitors including patients’ registration, appointment scheduling, billing. You will also ensure consultation rooms are ready, retrieve and return patient’s record before and after appointment, chaperone the doctors, prepare and assist patient for physical examination, assist in minor...

Job Description The Patient Service Associate will provide administrative support to clinic and ensure a smooth flow in the clinic operations. Perform counter duties including registration, appointment scheduling, payment collection and dispensing of medication Attend to walk in and call in patients' enquiries Manage patients' feedback and enquiries ...

Job Description Responsibilities: You will assist in the transformation of patient care processes and service outcomes. You will manage feedbacks from patients and caregivers, coordinate patient experience surveys, lead service improvement initiatives and collate feedback statistics for monthly management reports. You will also assist and facilitate...

Job Description Responsibilities: You will assist in the transformation of patient care processes and service outcomes. You will manage feedbacks from patients and caregivers, coordinate patient experience surveys, lead service improvement initiatives and collate feedback statistics for monthly management reports. You will also assist and...

Tan Tock Seng Hospital (TTSH) Patient Service Associate (Operating Theatre) Operating Theatre Job Description Challenges You will need to demonstrate care, empathy and professionalism in delivering prompt and excellentfrontline services to patients. You will handle the registration of patients' visits, appointment scheduling,collection of...

Tan Tock Seng Hospital (TTSH) Patient Service Associate (Operating Theatre) Operating Theatre Job Description Challenges You will need to demonstrate care, empathy and professionalism in delivering prompt and excellentfrontline services to patients. You will handle the registration of patients' visits, appointment scheduling,collection of...

The Pharmacy Patient Service Associate will be responsible for the following:Collect payment from patients / visitorsEnsure that retail items on the retail shelves are always readily available for patients/visitorsReply to all of patients' queries, and assist the patients to the items or medications they need to getAssist the Pharmacy Technicians/Pharmacists...

1. Job PurposeThe jobholder is responsible to the Nurse Manager/Ops Executive in performing all administrative and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality.Duties and ResponsibilitiesPrimary Responsibilities and Duties (80%)Admission/ Discharge/ Transfer of patients:Attend...

Job Description Major Duties and Responsibilities (A) Specific To receive patients and visitors who present themselves at the counter. To attend to enquiries from both internal and external customers To perform admissions and provide financial counseling to patients and family members. To ensure that services rendered are entered promptly for...

Job Description Major Duties and Responsibilities (A) Specific To receive patients and visitors who present themselves at the counter. To attend to enquiries from both internal and external customers To perform admissions and provide financial counseling to patients and family members. To ensure that services rendered are entered promptly for...

Job DescriptionReporting to the Manager, Finance, the Senior/ Associate will support and assist the Finance Department of SingHealth Community Hospitals (SCH) in matters relating to the following areas:You will be responsible for the timely orders of non-stock rehab and nursing items to vendor and receipt of goods process by wards. You will ensure timely and...

Tan Tock Seng Hospital (TTSH) Patient Service Associate (Intern) Job Description You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. Your duties include handing the registration of patients' visits, appointment scheduling, and where applicable, the administration of...

Tan Tock Seng Hospital (TTSH) Patient Service Associate (Operating Theatre) Operating Theatre Job Description Challenges You will need to demonstrate care, empathy and professionalism in delivering prompt and excellentfrontline services to patients. You will handle the registration of patients' visits, appointment scheduling,collection of...