Patient Service Associate
2 weeks ago
Job Description
The Patient Service Associate will provide administrative support to clinic and ensure a smooth flow in the clinic operations.
Perform counter duties including registration, appointment scheduling, payment collection and dispensing of medication Attend to walk in and call in patients' enquiries Manage patients' feedback and enquiries Perform service recovery Prepare patients' records and documentation pre- and post- consultation and procedures Provide post-consultation instructions where necessary Maintain inventory of office supplies, stationery for clinic Perform any duties as assignedQualifications
Minimum secondary education Minimally 1 year of experience working in outpatient setting preferred Customer service oriented Conversant in basic computer skills Good interpersonal and communication skills Cheerful and pleasant personality Able to commit to 5.5 day work week - Mon-Fri (full day), Sat (half day)Skills
Clinical Support For Patient Service Associates-
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