Executive (Patient Experience Office)

Job Title: Senior/ Executive, Patient Relations OfficeAbout the Role:We are seeking a highly skilled and experienced professional to join our team at the Institute of Mental Health. As a Senior/ Executive, Patient Relations Office, you will play a critical role in transforming patient care processes and service outcomes.Key Responsibilities:Manage feedback...

Job Description This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.  The work of a...

The RoleAs a key member of our team at Parkway Pantai Limited, you will be responsible for ensuring the timely processing of patient bills upon discharge. This involves performing data entry of doctors' fees and information from doctors' letters of certificate into our system.Key ResponsibilitiesEnsure accurate billing of doctors' feesVerify the accuracy of...

Job SummaryWe are seeking a highly skilled Patient Experience Operations Manager to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our department, you will be responsible for executing the hospital's operations, managing resources, and providing patient engagement services in a personalized and efficient manner.Key ResponsibilitiesEnsure...

About the RoleOverview of the Role:We are seeking a highly skilled and experienced Senior/Patient Service Officer to join our dynamic team at Parkway MediCenter (PMC) in Singapore – Woodleigh. As a key member of our team, you will play a vital role in managing patient flow to ensure a smooth and pleasant experience for our patients.Key...

Job Title: Patient Care OfficerJob Summary:We are seeking a dedicated and compassionate Patient Care Officer to join our team at Khoo Teck Puat Hospital (KTPH). As a Patient Care Officer, you will play a vital role in providing quality care services to patients in a ward setting.Key Responsibilities:Provide caregiving duties and support to patients, in...

Job Description Responsibilities: You will assist in the transformation of patient care processes and service outcomes. You will manage feedbacks from patients and caregivers, coordinate patient experience surveys, lead service improvement initiatives and collate feedback statistics for monthly management reports. You will also assist and...

Job Description You will provide service to our patients and visitors including patients’ registration, appointment scheduling, billing. You will also ensure consultation rooms are ready, retrieve and return patient’s record before and after appointment, chaperone the doctors, prepare and assist patient for physical examination, assist in minor...

The Role • Ensure all bills are processed timely upon discharge • Perform data entry of all Drs Fees and information from Drs Letter of Certificate into the system • Liaise with Drs/clinic staff and clinical codes for information pertaining to Drs fees, diagnosis codes, surgical codes • Follow-up with Drs/clinic staff for incomplete Drs...

The RoleWorking at Parkway Pantai Limited, you will be responsible for processing refunds within the required timeframe and providing excellent customer service to patients.Key Responsibilities Process refunds within 3 working days from receipt date Process refunds within 3 working days upon requested date Process refunds within 2 working days from requested...

Job Title: Patient Service AssociateJob Summary:We are seeking a Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience throughout their journey with us.Key Responsibilities:Provide patient...

The Role Working location: Islandwide Parkway Shenton Clinics Working hrs: 44hrs / week including weekends and PH. (No overnight shift) Responsibilities: - Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties. - Attend to walk-in...

Job SummaryWe are seeking a skilled Patient Service Associate to join our team at Khoo Teck Puat Hospital. As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience from registration to discharge.Key ResponsibilitiesProvide patient registration and appointment scheduling...

Roles & ResponsibilitiesResponsibilities Handles calls and enquiries from the General Line and Appointment Line to provide information on IMH’s services to patients and the public Assists in scheduling appointments for patients and/or provides information related to appointments to patients respectively Performs administrative duties such as filing...

Job Title: Patient Service AssociateKhoo Teck Puat Hospital (KTPH) is seeking a highly skilled and dedicated Patient Service Associate to join our team.Key Responsibilities:Provide exceptional patient care and support to patients and their families.Manage patient admissions, discharges, and transfers efficiently and effectively.Process payments and handle...

Working hrs: Monday - Friday / Staggered hrs between like 730am to 6pm Working location: Mount Elizabeth Orchard Hospital / Mount Elizabeth Novena Hospital / Gleneagles Hospital / Parkway East Hospital (Please indicate preference when applying)  Patient Care Associates (PCAs) work alongside other healthcare professionals, typically nurses,...

Challenges You will need to demonstrate care, empathy and professionalism in delivering prompt and excellentfrontline services to patients. You will handle the registration of patients' visits, appointment scheduling,collection of payments, and provide financial counselling. In addition, you will handle the administration ofpatients' records, and assist...

Roles & ResponsibilitiesResponsibilitiesTo provide clerical and support functions in the Emergency department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.Requirements· GCE ‘N’/’O’ Level or Diploma holder· Service-oriented, confident and have a passion for helping others· Good...

The Role Overview of the Role: Be a part of our dynamic team to manage patients flow in Parkway MediCenter (PMC) to ensure a smooth and pleasant experience in the facility. Work Location: Singapore – Woodleigh Key accountabilities Responsible for rendering excellent services and care to our patients and next of kin, upholding our...

Job Description Major Duties and Responsibilities (A) Specific To receive patients and visitors who present themselves at the counter. To attend to enquiries from both internal and external customers To perform admissions and provide financial counseling to patients and family members. To ensure that services rendered are entered promptly for...