Patient Account Officer
6 months ago
The Role
• Ensure all bills are processed timely upon discharge
• Perform data entry of all Drs Fees and information from Drs Letter of Certificate into the system
• Liaise with Drs/clinic staff and clinical codes for information pertaining to Drs fees, diagnosis codes, surgical codes
• Follow-up with Drs/clinic staff for incomplete Drs Letter of Certificate during and after discharge
• Data entry of MediSave/MediShield/private shield holders into the system
• Handle all billing related queries from Drs/Clinics/patients
• Consult Executive for any difficulties in handling Drs/patients hospital bill queries
• Liaise with various departments to resolve patient’s queries
• Perform any other adhoc tasks assigned by Superiors
Key accountabilities
a. Drs Fees billing accuracy
b. Patients Data, Medisave/Medishield/Private Shield Data accuracy
Qualifications & Experience
a. ‘O’ Level
b. ‘ITE” Level
c. “A” Level
a. Computer Literacy
b. Pass in Mathematics
c. Good communication skills (verbal/written)
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