Senior/ Executive, Patient Relations Office

The Office of Patient Engagement (OPEN) is a new unit to deepenLKCMedicine's patient & public partnerships in medical research and education. You will be part of a dynamic team to embed Patient and Public Involvement and Engagement (PPIE) into the School's programmes and foster partnerships with patient advocates, patient organisations and other stakeholders...

Job Description Responsibilities: You will assist in the transformation of patient care processes and service outcomes. You will manage feedbacks from patients and caregivers, coordinate patient experience surveys, lead service improvement initiatives and collate feedback statistics for monthly management reports. You will also assist and...

Job Description You will execute the department’s operations, manage resources and provide patient engagement services in an efficient and personalized standard consistent with the hospital’s philosophy of care. You shall be responsible to plan, implement and support the hospital’s patient relations and service quality-related operations,...

The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University's needs.The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at...

Job Description This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.  The work of a...

Reporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and enquiries,...

Reporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to patients and families via walk-in as well as telephone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and...

About this rolePatient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to):Patient and Caregiver AdvocacyPatient...

About this rolePatient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster.The main areas PASO are involved in include (but not limited to):Patient and Caregiver AdvocacyPatient and...

Reporting to the Senior Manager, you will be part of the Patient Relations and Feedback team working closely with clinicians and administrators. You will be responsible for managing both clinical and non-clinical feedback which includes conducting investigations, facilitating family conferences and hospital reviews, drafting reply to letters and liaising...

The Role Working location: Mount Elizabeth Novena Hospital Working hrs: 5.5 days office hrs The Patient Relation Officer assists customers with all enquiries, is responsible for the patient registration and billing processes and appointment booking. The Patient Relation Officer will also offer excellent customer service to all customers...

This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.  The work of a Patient Care Officer...

The Role • Ensure all bills are processed timely upon discharge • Perform data entry of all Drs Fees and information from Drs Letter of Certificate into the system • Liaise with Drs/clinic staff and clinical codes for information pertaining to Drs fees, diagnosis codes, surgical codes • Follow-up with Drs/clinic staff for incomplete Drs Letter of...

The Role Location: Mount Elizabeth Novena Hospital Working Hours: 5.5 days office hours The Customer Relations Officer supports clients with inquiries, oversees patient registration, billing, and appointment scheduling. They are dedicated to delivering exceptional service to patients, their families, and referring physicians. Provide outstanding customer...

Reporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to patients and families via walk-in as well as telephone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and...

Salary: $2700/mthJob Duration: 6 months renewableWorking Days & Hours:Any 5 days of the week from Mon - Sun8:30am - 6pmLocation: OrchardJob Description:To visit newly admitted patients and to ensure patient's confidentiality at all times.Conduct regular visits to wards to check on patient's well-beings/ address requests/ potential feedbacks/ complaintsTo be...

St Luke's Eldercare (SLEC) is a leading Christian healthcare provider with a vision of transforming community care for elders. We are an established eldercare organisation, with a mission to be a healthcare provider enriching lives in the communities. We are committed to providing exceptional care for our elders in our families.Within our network of...

St Luke’s Eldercare (SLEC) is a leading Christian healthcare provider with a vision of transforming community care for elders. We are an established eldercare organisation, with a mission to be a healthcare provider enriching lives in the communities. We are committed to providing exceptional care for our elders in our families.Within our network of...

The Office of Campus Housing (OCH) serves to makeNTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and otherNTU related work. It is responsible for student and faculty housing on campus, the...

The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University’s needs. The Senior Executive is part of a team in driving the University level alumni events, and partnering programs...