Senior Executive, Patient Advocacy and Support Office(6260)
2 weeks ago
Patient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence.
The main areas PASO are involved in include (but not limited to):
Patient and Caregiver AdvocacyPatient and Caregiver SupportPatient ExperienceWE CARE Programme Implementation
The candidate is to provide administrative support to Group Chief Patient Officer (GCPO) and other members of the PASO team in the day-to-day operation and activities to achieve the Department goals.
Perform secretariat duties for Department and Committee meetings:Coordinate and organize meetings and eventsManage schedules and logistical arrangements for meetingsPrepare materials and supporting documents for meetingsProvide timely and accurate meeting minutesEnsure an efficient organization and storage of paperwork, documents and computer-based information
Assist PASO team in department administration that includes but not limited to:Process IT, Finance and Procurement requests and claimsCoordination of publicity & public engagement (e.g. update the dept's website, produce EDMs for events)Data organisation and management (prepare report submissions, support regular updates of the Dept's intranet site)
Support the implementation of projects with internal and external stakeholders related to Dept workplans:Provide support to Committees (PFAC, PASC, Patient Partners, WE CARE Committee, etc) and Departments (Patient Experience, Service Quality, etc) across NUHS to implement initiatives and programmesWork with external stakeholders, such as MOH, AIC, Community Partners on initiatives and events
Support ad-hoc assignments or projects when assigned
Job RequirementsDegree in Business Administration or relevant fieldsProficiency in the use of MS Office (Word, PowerPoint, Excel)Good verbal and written communication skillsAble to work in a complex and fast changing organizational environmentPrior administrative experience in a healthcare setting will be an assetGood interpersonal skillsStrong planning and organization skillsGood team player with strong collaborative skillsAdaptive mindsetHave a passion for patient and family-centred care and service excellence
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Singapur, Singapore National University Health System Pte. Ltd. Full timeAbout this rolePatient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to):Patient and Caregiver AdvocacyPatient...
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