Service Delivery Manager – Infrastructure

Position Infrastructure Service Delivery Director Company ENGGSOL PTE. LTD. Reference MCF- Location NORTH SPRING BIZHUB, 7 YISHUN INDUSTRIAL STREET Employment Type Permanent Experience Professional; 10 years exp Salary $12,000 to $13,000 Monthly Posting Posted 12 Sep 2025; Closing on 12 Oct 2025 #J-18808-Ljbffr

Overview Black Box Network Services is seeking an experienced Service Delivery Manager (SDM) to lead the delivery of managed data center operations and structured cabling infrastructure for a major banking customer. This role ensures high-performance service delivery within SLA frameworks, drives customer satisfaction, and oversees continuous improvement...

Job Summary The Service Delivery Manager (SDM) is the dedicated client-facing role responsible for ensuring contracted IT or managed services are delivered effectively and efficiently. Their primary function is to own the client relationship, guarantee service quality and performance by monitoring Service Level Agreements (SLAs), managing operational...

Key Responsibilities Lead and manage a team of engineers responsible for network operations and managed services. Ensure service delivery performance meets contractual SLAs and customer expectations. Drive continuous improvement through automation, cloud adoption, and process optimization. Act as the main escalation point for major incidents and coordinate...

Responsibilities Collaborate with commercial, project, and product teams to understand client business operations, infrastructure design, and environmental setup. Develop and propose tailored action plans to meet and exceed client-specific service level requirements. Ticket Management and Service Level Monitoring Monitor, manage, and resolve tickets and...

Information Technology Service Delivery Manager We’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and...

Requirements Gathering and Analysis Collaborate with commercial, project, and product teams to understand client business operations, infrastructure design, and environmental setup. Develop and propose tailored action plans to meet and exceed client-specific service level requirements. Ticket Management and Service Level Monitoring Monitor, manage,...

Responsibilities Requirements Gathering and Analysis Collaborate with commercial, project, and product teams to understand client business operations, infrastructure design, and environmental setup. Develop and propose tailored action plans to meet and exceed client-specific service level requirements. Ticket Management and Service Level...

Lead Service Delivery Managers (SDMs) at Thoughtworks are delivery managers in DAMO managed services. They play a pivotal role in enabling and optimizing application and infrastructure managed services for our clients. They work on initiatives that go beyond conventional maintenance, focusing on the progressive evolution of applications or infrastructure to...

Overview Join to apply for the Cloud Service Delivery- Manager role at Adecco . This role is for an experienced professional to lead cloud operations, manage migrations across AWS and Azure, and ensure security, performance, and cost efficiency at enterprise scale. Key Responsibilities Lead the development and execution of comprehensive cloud migration...