Service Delivery Manager – Infrastructure
3 weeks ago
Service Delivery Manager – Infrastructure Job Role : Service Delivery Manager – Infrastructure Experience : 10+ Years Responsibilities Own end-to-end IT Infrastructure Service Delivery (Data Center, Network, Cloud, End-User, Security). Manage SLAs, KPIs, and ITIL-based processes (Incident, Problem, Change, Service Requests). Act as primary client/stakeholder contact for escalations and service performance. Drive service improvement plans, governance, and compliance audits. Lead infrastructure operations teams (onsite/offshore), ensuring high availability. Manage vendors, budgets, capacity planning, and infrastructure projects. Qualifications 10+ years in IT Infrastructure Service Delivery/Operations. Strong knowledge of ITIL frameworks, Cloud (AWS/Azure), Data Center, and Network services. Proven team leadership and stakeholder management skills. Experience in vendor management, contracts, and SLA governance. Excellent communication, analytical, and problem-solving skills. Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management and Information Technology Industries: IT Services and IT Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Infrastructure Service Delivery Director
3 weeks ago
Singapur, Singapore ENGGSOL PTE. LTD. Full timePosition Infrastructure Service Delivery Director Company ENGGSOL PTE. LTD. Reference MCF- Location NORTH SPRING BIZHUB, 7 YISHUN INDUSTRIAL STREET Employment Type Permanent Experience Professional; 10 years exp Salary $12,000 to $13,000 Monthly Posting Posted 12 Sep 2025; Closing on 12 Oct 2025 #J-18808-Ljbffr
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Service Delivery Manager
6 days ago
Singapur, Singapore Black Box Full timeJob Summary Black Box Network Services is seeking an experienced Service Delivery Manager (SDM) to lead the delivery of managed data center operations and structured cabling infrastructure for a major banking customer. This role ensures high‑performance service delivery within SLA frameworks, drives customer satisfaction, and oversees continuous...
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Service Delivery Manager
1 week ago
Singapur, Singapore NEWTONE SERVICES PTE. LTD. Full timeWe’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems. Key Responsibilities Act as...
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Service Delivery Manager
2 weeks ago
Singapur, Singapore TECH MAHINDRA LIMITED (Singapore Branch) Full timeResponsibilities Overall accountability for all aspects of Service Delivery. Owns strategic relationship between the Business and TechM management. Ownership of service delivery including service transition , transformation, migration and all operations activities. Provides the strategic inputs to the System Integration and Managed Services teams on...
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Service Delivery Manager
3 weeks ago
Singapur, Singapore Xcellink Pte Ltd Full timeResponsibilities Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline. Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises. Provide support for all large-scale activities like system maintenance;...
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Service Delivery Manager
2 weeks ago
Singapur, Singapore PROJECT SEARCH PTE. LTD. Full timeJob Title: Service Delivery Manager – Mobile Broadband Department: Mobile Network Operations / Customer Experience Location: Singapore Employment Type: Full-Time Job Summary: The Service Delivery Manager – Mobile Broadband is responsible for ensuring the seamless delivery of mobile broadband services to both consumer and enterprise customers. This role...
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Service Delivery Manager
23 hours ago
Singapur, Singapore Helius Technologies Pte Ltd Full timeResponsibilities Work as part of a team of infrastructure team to ensure smooth operations that conformed with the agreed Service Level Agreement (SLAs) To establish ITSM standards, processes and guidelines that are in line with industry standards and best practices Provide technical leadership to team members and provide technical consultancy to customers...
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Service Delivery Manager
3 weeks ago
Singapur, Singapore TechStudio Solutions Pte Ltd Full timeAbout the Role As Service Delivery Manager, you’ll be responsible for delivering SaaS products and services with excellence, meeting client expectations, and driving continuous operational improvements. You’ll blend technical acumen, customer focus, and leadership to manage delivery, escalations, and optimization across the full service lifecycle. What...
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Infrastructure Service Delivery Director
23 hours ago
Singapur, Singapore ENGGSOL PTE. LTD. Full timeWe are seeking a highly experienced and strategic Service Delivery Director to lead and optimize the delivery of critical data and security services for our clients. This pivotal role will be responsible for ensuring the seamless operation, continuous improvement, and strategic evolution of services across a diverse technology landscape, with a strong focus...
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Service Delivery Manager
4 weeks ago
Singapur, Singapore KDDI ASIA PACIFIC PTE. LTD. Full timeJob Summary The Service Delivery Manager (SDM) is the dedicated client-facing role responsible for ensuring contracted IT or managed services are delivered effectively and efficiently. Their primary function is to own the client relationship, guarantee service quality and performance by monitoring Service Level Agreements (SLAs), managing operational...