
Sales Order Processing
4 weeks ago
This Sales Administrative Assistant position is central to the success of our General Trade pre-sales operations, ensuring the accurate and timely processing of orders, effective stock coordination, and precise reporting. Serving as a vital bridge between Sales, Purchasing, and Customers, this role manages bulk and event orders, oversees direct shipments, and addresses key account requirements with meticulous attention to detail. By maintaining service reliability, ensuring proper documentation, and facilitating smooth delivery execution, this position is instrumental in driving customer satisfaction and business continuity.
This role is ideal for those who thrive in dynamic environments, value collaboration across multiple teams, and are committed to delivering exceptional support that directly impacts customer experience and company growth.
What you will be doingOrder Entry & Support
Input approved manual release orders from Sales Colleagues
Check stock availability for bulk, slow-moving and obsolete inventory (Slob), monthly, and event orders
Respond to order-related enquiries from Sales Colleagues and Customers
Inventory & Unfulfillment Reports
Update and share daily inventory reports with relevant teams
Prepare shortfall reports
Reschedule deliveries for unfulfilled orders
Direct Shipment Order Entry & Coordination
Receive and process direct shipment orders from Sales Colleague
Coordinate with Purchasing team and ensure timely order input in the system
Follow up with Sales team on delivery confirmations and invoice issuance
Bulk Water Order Processing
Process purchase orders, signed delivery orders, and invoice entries in SAP
Maintain and update records timely
Season Parking & ERP Claims
Verify season parking and ERP claim details for the General Retail Sales Team
Any other ad hoc duties
At least a GCE 'N' Level or its equivalent
Effective time management and consistent attention to detail
Demonstrates strong teamwork and interpersonal skills
3 years of administrative experiences are preferred
Familiar with SAP
Working knowledge of Microsoft Office applications
Able to start work immediately or at short notice would be preferred
We regret that only shortlisted candidates will be contacted
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