Operations Admin

6 days ago


Singapore CATSMART SUPPLY AND DISTRIBUTION PTE. LTD. Full time

**Job Description**:
To be responsible for orders processing and fulfillment till after-sales service.

6 days work (off either on Saturday or Sunday as assigned by supervisor), 9.30am - 6pm.

**Responsibilities**:

- Responsible for order processing and fulfilment
- Process customers’ orders in an accurate, efficient and timely manner
- Attend to inquiries from customers and provide appropriate solutions and after-sales service and support
- Liaise with internal and third-party delivery drivers to ensure timely pick-up and delivery of customers’ orders
- Update system on a timely basis for all orders that were completed
- Other duties involved to complete orders fulfilment till after-sales customers service
- Any other duties as assigned by the Company

**Requirements**:

- Minimum 1 year customer service experience in order processing role preferred
- Customer-oriented with good communication & interpersonal skills
- Proficient in English, written and spoken
- Organised and diligent



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