Order Processing Officer

6 days ago


Singapore ADVANEX (SINGAPORE) PTE. LTD. Full time

**1) **To co-ordinate with customers on their purchase orders, delivery requirement and quality complaints.**

**2) **To process orders received from customers by verifying and confirming all details specified in the purchase orders and thereafter acknowledge the purchase orders, with the factory.**

**3) **To negotiate and discuss the delivery requirement by customer in cases where it is not within the normal order leadtime.**

**4) **To keep records of all sales agreements between Customer Service Engineer and customers for the purpose of processing orders.**

**5) **To prepare delivery orders for drivers, monitor delivery status and co-ordinate with production control and store to achieve prompt delivery to customers.**

**6) **To co-ordinate and feedback any customers’ quality complaints to factory.**

**7) **To co-ordinate with customers on QCF issues n any immediate replacement.**

**8) **To manage and update from customers on the necessary forecast.**

**9) **Any other related duties as assigned from time to time by your superior.**

**10) **Liaison with Logistics dept, freight or forwarder on all logistic and shipment matters.



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