Strategic Partnership Manager, Singapore

The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, financial services and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

• Build and maintain strong relationships with key partners in Southeast Asia region, ensuring continuous alignment and collaboration.
• Identify and evaluate potential strategic partners to enhance financial service capabilities.
• Develop and execute partnership strategies that align with the company's objectives and growth plans.
• Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes.
• Engage associations, regulators and key authorities with country BDs and cross-team members when required.
• Monitor and analyze both payment and financial service performance metrics to ensure optimal outcomes.
• Work closely with internal teams (e.g., Country BDs, Solution, Product, Compliance, Finance) to integrate partner solutions and enhance processes.
• Stay up-to-date with industry trends, market developments, and competitive landscape in the global payments space, especially in the financial service area.
• Conduct market research to identify emerging opportunities and potential threats to the business.
• Provide insights and recommendations to the leadership team based on market analysis and partner feedback.
• Ensure high-quality, timely delivery of strategic partnership program projects aligned with organizational goals.
• Establish clear objectives and key results (OKRs) for partnerships. Track and report on the progress of OKRs, making adjustments as necessary to achieve targets.
• Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success.

• Minimum Qualifications
  • Bachelor's degree in Business, Finance, Marketing, or a related field. MBA or advanced degree is a plus.
  • Excellent communication and interpersonal skills.
  • Fluent business communication in English.
  • Ability to analyze data and make data-driven decisions.
  • Proven ability to manage multiple partnerships and projects simultaneously.
  • Strategic thinker with a results-oriented mindset.
• Preferred Qualifications
  • 5 years of experience in partnership management, business development, or strategic roles within the financial service industry.
  • Ideally, experience working in payment and financial service related companies (such as BNPL).
  • Strong negotiation and contract management skills.
  • Occasional international travels.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.