Strategic Partnership Manager, Singapore

Strategic Partnership Manager, Singapore - Global Payment

Bytedance Global Payment team provides payment solutions including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, and reconciliations to ensure a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities

• Build and maintain strong relationships with key partners in the Southeast Asia region, ensuring continuous alignment and collaboration.
• Identify and evaluate potential strategic partners to enhance financial service capabilities.
• Develop and execute partnership strategies that align with the company's objectives and growth plans.
• Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes.
• Engage associations, regulators and key authorities with country BDs and cross-team members when required.
• Monitor and analyze both payment and financial service performance metrics to ensure optimal outcomes.
• Collaborate with internal teams (e.g., Country BDs, Solution, Product, Compliance, Finance) to integrate partner solutions and enhance processes.
• Stay up-to-date with industry trends, market developments, and the competitive landscape in global payments, especially in financial services.
• Conduct market research to identify emerging opportunities and potential threats to the business.
• Provide insights and recommendations to the leadership team based on market analysis and partner feedback.
• Ensure high-quality, timely delivery of strategic partnership program projects aligned with organizational goals.
• Establish clear objectives and key results (OKRs) for partnerships; track and report progress, adjusting as necessary to achieve targets.
• Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success.

Qualifications Minimum Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field. MBA or advanced degree is a plus.
• Excellent communication and interpersonal skills.
• Fluent business communication in English.
• Ability to analyze data and make data-driven decisions.
• Proven ability to manage multiple partnerships and projects simultaneously.
• Strategic thinker with a results-oriented mindset.

Preferred Qualifications

• 5 years of experience in partnership management, business development, or strategic roles within the financial service industry.
• Experience in payment and financial services-related companies (e.g., BNPL).
• Strong negotiation and contract management skills.
• Occasional international travel.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of products including TikTok, Lemon8, CapCut, and Pico, ByteDance connects people to create and enjoy content on a global scale.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products help people express themselves, discover, and connect. We value curiosity, humility, and impact, and operate with an "Always Day 1" mindset to achieve meaningful breakthroughs for our people, company, and users.

Diversity & Inclusion

ByteDance is committed to an inclusive space where employees are valued for their skills, experiences, and perspectives. We celebrate diverse voices and strive to create an environment that reflects the communities we reach.

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