Enterprise Account Executive

2 weeks ago

Singapore Ada Full time
Overview

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses' AI maturity. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions and is backed with significant funding from tier-one investors. We are a pioneer in the management and application of AI in customer service.

At Ada, we see growth as a reflection of each individual owner's personal growth. If you're ambitious and eager to grow, Ada could be the place for you.

Role

Are you a dynamic sales professional with a passion for building client relationships and driving revenue growth? We're seeking an Enterprise Account Executive to expand our current client base and hunt for new opportunities across our broad addressable market. If you're driven, results-oriented, and thrive in a fast-paced environment, we want to hear from you

Responsibilities
  • Own the entire sales motion for Enterprise accounts.
  • Manage and close expansion opportunities within your existing customer base.
  • Prospect and build a strong sales pipeline alongside Sales Development Representatives.
  • Develop a territory plan that supports the successful execution and achievement of sales targets.
  • Forecast quarterly results accurately to Sales Leadership.
  • Collaborate with Customer Solutions Consultants to deliver impactful product demos to key stakeholders.
  • Become an expert on Ada and effectively communicate our value proposition to all levels, including C-Suite executives.
Qualifications
  • 5+ years of Account Executive experience selling B2B SaaS solutions into Enterprise accounts across ASEAN/North Asia; ANZ is a bonus.
  • Experience prospecting and building pipeline in a competitive market.
  • Proven track record of managing a $650K+ ARR new business territory and exceeding quota.
  • Thrives in a fast-paced environment; team player.
  • Strong sales acumen, executive presence, time management, and organizational skills.
  • Willingness to travel for client visits.
  • English speaking with a secondary Asian language (Chinese/Korean/Japanese/Bahasa Melayu/Bahasa Indonesian) preferred.
Benefits
  • Unlimited Vacation: Recharge when you need to.
  • Comprehensive Benefits: Extended health, dental, vision, travel, and life insurance.
  • Wellness Account: Invest in well-being and lifestyle.
  • Employee & Family Assistance Plan: Resources to support you and your loved ones.
  • Flexible Work Schedule: Balance work and personal life.
  • Remote-First, In-Person Friendly: Work from home or at a local hub.
  • Learning & Development Budget: Invest in long-term growth goals and skills.
  • Work from Home Budget: Tools and support for remote work.
  • Access to Cutting-Edge AI Tools: Work with the best AI tech stack.
  • Hands-On with LLMs: Enhance expertise in leveraging large language models.
  • A Thriving Industry: Join the forefront of AI innovation.

The above Benefits and Perks apply to full-time, permanent employees.

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