Account Director, Sales

2 weeks ago

Singapur, Singapore Shangri-La Full time

We are looking for an Account Director, Sales - Group (Singapore) to join our team As an Account Director, Sales - Group (Singapore), we require you to : Business Development Drive Sales & Revenue Growth : Convert group leads and manage account portfolios to achieve sales targets across rooms, catering, and F&B, ensuring optimal revenue generation for Singapore hotels. Client Relationship Management : Build and maintain strong relationships with existing and prospective clients, leveraging market knowledge to identify new business opportunities and maximize account potential. Strategic Sales Execution : Implement targeted sales strategies, participate in sales activities and campaigns, and collaborate with internal teams and partners (e.g. GSOs, STB) to increase market share and drive business conversion. Communication Professionalism & Communication : Upholds high standards of ethics and professionalism while maintaining clear and effective communication across all levels guests, clients, and colleagues. Cross-Cultural Collaboration : Adapts communication style to suit a multicultural team environment, fostering inclusivity and teamwork. Interdepartmental & External Relations : Builds strong working relationships with internal departments, sister hotels, GSOs, and SLIM, promoting collaborative, solution-oriented outcomes. Sales Administration Performance & Financial Awareness : Monitors personal, team, and hotel performance against financial targets, budgets, and prior year results to stay aligned with business goals. Strategic Planning & Execution : Contributes to the development and execution of the Area Sales Plan, budget planning, and market audits in collaboration with the Business Conversion - Asia team. Systems Management & Compliance : Maintains accurate client data across all sales systems, ensures adherence to sales policies, and supports efficient use of CRM tools and databases. Technology Technical Proficiency : Demonstrates strong skills in Microsoft Office and expert knowledge of Amadeus Advanced (Delphi.fdc) and SLIM tools for efficient sales operations. Tech-Savvy & Efficiency-Oriented : Stays current with evolving technologies to enhance productivity and improve service delivery for sales accounts. #J-18808-Ljbffr

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