
Guest Service Ambassador |Bugis
3 weeks ago
Location: Bugis / Orchard
Shift Hours: 7:00 AM – 4:00 PM / 3:00 PM – 11:00 PM / 10:00 PM – 7:30 AM (rotating shifts)
Benefits: Annual Leave, Variable Bonus, 13th-Month Bonus
- Welcome guests with warmth and professionalism during check-in and throughout their stay
- Manage front desk operations, including check-ins, check-outs, and reservations
- Respond to guest enquiries and feedback promptly, ensuring a smooth and pleasant experience
- Maintain and update guest records accurately in the system
- Liaise with internal departments to ensure all guest needs are addressed efficiently
- Promote hotel amenities and services to enhance guest satisfaction and encourage repeat visits
- Prior experience in front office, guest services, or hospitality roles preferred
- Strong communication and interpersonal skills; confident engaging, with guests from all walks of life
- Resourceful, with a problem-solving mindset and ability to remain calm under pressure
- Familiarity with hotel management systems is an advantage
- Willingness to learn — full training will be provided
- Passion for delivering great service and creating memorable guest interactions
- Able to work rotating shifts, including overnight, weekends, and public holidays
Interested candidates please WhatsApp me at or send in your resume to
We regret to inform you that only shortlisted candidates will be notified.
Willie Goh | EA Reg No: R
Swift Search Global Pte Ltd | EA No: 18C9495
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