Service Now Sales and Solutions Director

2 weeks ago

Singapur, Singapore Tata Consultancy Services Full time

Service Now Sales and Solutions Director

Direct message the job poster from Tata Consultancy Services

Talent Acquisition | Human Resources Executive | Tata Consultancy Service

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Key Responsibilities:

  • Partner with Internal Client Directors and Sales Directors to create a GTM Strategy for ServiceNow
  • Work with Product Vendor in aligning the GTM strategy
  • Accountable for driving Solution responses (written and oral) to identified opportunities in Asia.
  • Act as a trusted advisor, helping customers navigate technical, functional and organizational requirements on adoption of Service Now platform/’s.
  • Deliver clear, confident guidance on migration scope, impact, and benefits
  • Stay informed on ServiceNow product architecture, typical customer configurations, and integration points
Qualifications
  • Overall 15+ years in IT Industry with 8+ years in presales, solution consulting, or solution architect roles
  • Proven ability to build trusted relationships with technical and non-technical stakeholder
  • Strong communication, listening, and objection handling skills
  • Hands-on experience with at least one ServiceNow product area beyond ITxM products.
  • Ability to collaborate with ServiceNow architects and technical teams when deeper product expertise is needed
  • ServiceNow CSA or CAD certification is a must. ServiceNow CIS certification is desirable in one of the Products.
  • Prior experience working with Onshore Offshore model is required.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

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