RESTAURANT OPERATION MANAGER

1 day ago

Singapur, Singapore THANYING RESTAURANT SINGAPORE PTE. LTD. Full time

ROLES & RESPONSIBIILITIES 1. Responsible for the overall operations of the restaurant including implementing and enforcing standard operating procedures, ensuring strict compliance with licensing, hygiene and work place safety requirements, smooth and efficient daily front-of-house and back-of-house operations2. Maintain high level of customer satisfaction through excellent service, high food quality, and address customers feedback promptly and professionally3. Manpower planning & management including recruiting, training and scheduling of staff, providing leadership and fostering a positive & productive work environment4. Prepare the annual operating budget, marketing and sales plan, capital expenditure budget, and be responsible for the monthly P&L5. Develop and implement strategies to increase the restaurant revenue, and maximise profitability. Plan together with the chefs for new product offerings, collaborate with the Marketing Department to develop business, marketing & promotional plan6. Monitor & control operational costs such as food & beverage costs, labour costs, and other expenses. Manage inventory and supplies, minimise wastages, identify areas for enhancement and implement changes for continuous improvement7. Stay abreast of current market trends and ensure up-to-date knowledge of competitors, seize new business opportunities that meet objectives8. Work closely with the owners and perform any other duties as assigned by managementJob Requirements 1. Support and uphold the company mission, vision and values2. Excellent market information of competitive F&B products and services3. High level of interpersonal skills4. Strong oral & written communicator5. Good leadership skills6. Working knowledge of computer including use of Word, Excel & Powerpoint, POS System, Restaurant & management & table management system and social media platformsQualifications & Experience 1. At least a F&B related diploma2. Minimum 10 years' of F&B experience, which will include at least 5 years' of F&B management

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