SMB Sales Specialist

At Playlist, life\'s richest moments happen when people step away from screens to move, connect, explore, and play. We\'re building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology\'s role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you\'re passionate about enhancing wellness through technology.

Who we are

We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.

As an SMB Sales Specialist , you\'ll be a key driver of new revenue growth by owning a high-volume outbound sales motion across our total addressable market. You\'ll focus on identifying, engaging, and converting SMB prospects through outbound calls, emails, texts, and social platforms — no warm leads . You\'ll own the entire sales cycle , from first contact to close, operating with speed and precision to hit monthly targets in a fast-paced, competitive environment.

This role is ideal for someone who is self-motivated, highly organized, and thrives under pressure . You don\'t just handle rejection — you expect it, learn from it, and keep going. Every "no" is a step closer to the next "yes." You\'re driven by results, committed to your KPIs, and hungry to win. Most importantly, you\'ll play a meaningful role in empowering business owners in the health and wellness industries to reach their full potential through Mindbody\'s industry-leading technology.

• Execute high-volume, outbound cold calling, to single-location SMBs
• Own the full sales cycle: from first contact to closed deal—including prospecting, pitching, negotiation, and contract closure—within a sub-30‑day timeframe.
• Operate in a highly competitive wellness/fitness technology landscape, consistently positioning Mindbody's advantages against alternative solutions.
• Demonstrate agile sales execution: fast qualification, rapid objection handling, and brisk closing motion.
• Maintain strict daily/weekly KPIs (dials, meetings booked, demos delivered, deals closed), leveraging CRM for real-time tracking.
• Exhibit relentless self-drive and organization: independently prioritize high-value outreach, manage time efficiently, and pipeline effectively.
• Develop tailored proposals swiftly and confidently differentiate your offering in competitive sales scenarios.
• Stay informed on product updates, competitive moves, and market dynamics—and use that knowledge to sharpen outreach and win rates.
• Consistently achieve monthly and quarterly quota goals

• Minimum 2-4 years of sales experience, in a E2E, high volume closing role OR as a Senior SDR in a high-volume SaaS business with a stellar record of performance
• Demonstrated success in sub-45‑day sales cycles—quickly converting outbound outreach into closed deals. Provide specific metrics where possible.
• Self-motivated, competitive, and target-obsessed: thrives under pressure, with quantifiable track record of hitting/exceeding KPIs.
• Exceptionally organized—juggles multiple opportunities simultaneously; pipelines maintained rigorously.
• Comfortable with rejection and resilient—able to pivot quickly and stay motivated.
• Strong written and verbal communication with persuasive presentation skills tailored to SMB audiences.
• Proficient with Salesforce (or equivalent CRM)
• Experience with SaaS and wellness/fitness technology preferred—but being strategic and fast is more critical.
• Bonus: Familiarity with API, integrations, and cloud-based tools—valuable for positioning technical value propositions.

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

• Mid-Senior level

• Contract

• Technology, Information and Internet

We're looking for the right person, not the perfect series of checkboxes. Playlist is an Equal Opportunity Employer and values diversity in background, experience, abilities and perspectives. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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