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Operations Manager

4 months ago

Singapur, Singapore People Profilers Full time

Industry: Logistics

Conducive Working Environment

Location: East


Responsibilities:

  • Lead the establishment of a new program from the ground up.
  • Collaborate with the project team, vendors, and other stakeholders as needed.
  • Hire and onboard staff for the setup and go-live phases.
  • Manage the account and lead the program to achieve company objectives.
  • Oversee overall cost management and ensure the profitability of the program.
  • Supervise day-to-day operations, ensuring that KPIs are met.
  • Address and resolve escalations promptly to maintain strong customer relationships.
  • Ensure program inventory accuracy and integrity.
  • Enforce strict adherence to quality and safety policies.
  • Oversee and develop downstream leaders to ensure succession planning and staff development.
  • Manage team dynamics and foster a positive working culture.
  • Interface and engage with customers on operational, project, and commercial matters.
  • Maintain and enhance customer relationships to ensure mutual benefit and sustainability.
  • Assist the site manager with other issues as required.

Requirements:

  • Minimum Diploma Holder or Degree holder in related field.
  • Minimum 5 years of relevant experience in managerial position.
  • Qualification in warehouse operations and operations excellence will be added advantage.
  • Results oriented self-starter, analytical and innovative.
  • Adaptable to fast-moving work environment.
  • Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Access, VBA).
  • Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI Tableau)
  • Excellent presentation skills and experience in presenting to senior management.
  • Excellent problem-solving skills and experience in resolving problems creatively and innovatively.
  • Good knowledge in latest automation technologies and implementation.
  • Excellent leadership and coaching skills to continuously encourage and motivate employees.

Job ID: L9634RV6


All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.