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French Speaking Customer Advisor

2 months ago


Singapur, Singapore Trip.com Full time

Job Description

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, , Ctrip, Skyscanner, and Qunar.
Across its platforms,
We have four Customer Service Centres for , Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the worlds leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, youll get to Manage the end-to-end delivery of talent acquisition process in the responsible area, covering both operational and strategic positions locally and cross-border hires. Understand and provide external market intelligence and collect valuable information through interviews or other channels to provide local talent insight to HQ and the hiring team. Leverage internal and external recruitment resources, monitor pipeline data and identify areas of improvement in the recruitment process to improve overall lead-time efficiency.  Manage successful relationships with stakeholders (candidates, line managers, HRBP, vendors etc.), and ensure a smooth hiring process and create positive interview experience for candidates. Assist in ad-hoc works related to talent acquisition such as employer branding and interview skill training.  What you'll Need to Succeed Bachelors degree or above At least 5 years working experience in recruitment, ideally from OTA/Internet/high-technology industry Excellent interview, stakeholder management skill Negotiation, problem-solving, research/sourcing skills and interpersonal skills Solid experience working in global and matrixed team through ambiguous and complex projects with successful and impact-driven outcomes. High adaptability and resourcefulness to navigate through a fast-paced and growing environment Professional working proficiency in both oral and written English & Thai Why We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At , you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.Whats more? Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Clickto learn more about What makes Click to learn more about This is a Trip Where Both Your Career and Life Can FlourishFind out more job opportunities at
Have a good trip, and see you soon