Customer Experience Team Lead, Singapore

At PRISM+, we're on a mission to revolutionize the smart home appliances industry in Singapore. As our Customer Experience Team Lead, you'll play a crucial role in shaping our customer-centric approach.Key Responsibilities:Lead a diverse team of 20 customer service agents, providing guidance and support to ensure exceptional customer experiences.Monitor...

Job Title: Business Analytics Lead - Customer ExperienceThe successful candidate will be part of the Business Analytics Department of the Customer Experience Division at Singapore Airlines.Lead and develop customer-centric analytics initiatives, including data ingestion, dashboard creation, and enhancements, as well as the application of statistical and data...

OverviewAt Microsoft, we're committed to empowering our customers through the unique value of our cloud solutions. As a key member of our Small, Medium, and Corporate (SMC) and Digital Sales (DS) organization, you'll play a critical role in delivering exceptional customer and partner experiences that drive business growth and success.ResponsibilitiesDevelop...

The Customer Experience and Training Lead ensures our customers receive best-in-class gelato customer experiences, thereby fostering a strong sense of community around the brand. This involves developing strategies to achieve best-in-class customer experience; executing training programs; and enabling a company-wide culture of service excellence and service...

Customer Experience OfficerAt Decathlon Singapore, we're on the hunt for a Customer Experience Officer to join our retail team. As the first and last point of contact for our customers, you'll be responsible for ensuring their in-store satisfaction. Your role will involve providing sincere services to meet their needs, respecting our satisfy or satisfy...

Job Title: Customer Account LeadJob Summary:We are seeking a Customer Account Lead to join our team in Singapore. As a key member of our Bridgenet Services (BNS) operations, you will be responsible for managing local customer relationships, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Manage customer relationships across...

About the RolePorsche Singapore Pte. Ltd. is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights.Key ResponsibilitiesManage, lead,...

Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at NTUC Health. The successful candidate will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and driving business growth.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries, resolving issues in a...

Overview In Small, Medium, and Corporate (SMC) and Digital Sales (DS), we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first-scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC)...

Job Title: L1 Chat SupervisorThe Operations team at Shopee covers the end-to-end process, from product search to delivery. We analyze and monitor operational KPIs, conducting root cause analysis when performance fluctuates. Our team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.Key Responsibilities:Manage...

Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team at Birds of Paradise Gelato Boutique. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance our customers' experience, ensuring satisfaction and loyalty.Key Responsibilities:Develop and...

Job Title: Operations Team Lead - Banking TransactionsAt RHB Singapore, we are seeking an experienced Operations Team Lead to join our team. The successful candidate will be responsible for managing the daily operations of the Financial Team and ensuring accurate and timely operational delivery across all products within agreed SLAs, KRIs, and KPIs.Key...

Job DescriptionWe’re looking for a Platform Due Diligence Team Lead to join our growing team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission.Your Mission:Platform Due Diligence Team Lead’s role specializes in the ongoing support for the operational agents working with integrated strategic partners and their end...

Job Description We’re looking for a Platform Due Diligence Team Lead to join our growing team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission. Your Mission: Platform Due Diligence Team Lead’s role specializes in the ongoing support for the operational agents working with integrated strategic partners...

Job SummaryWe are seeking a skilled Sales Associate to join our team at Courts Singapore. As a Sales Associate - Customer Experience Specialist, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Welcoming customers to our stores and understanding their needsOffering a total solution...

Senior Team Lead Posting Date: 11-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In...

Description The Role The Alexander McQueen Team Manager will be responsible for maximizing team performance in to achieve store targets and goals with a strong focus on people management and development. Working on the shop floor, taking ownership for leading and inspiring the team. Empowering and equipping the team to deliver exceptional service...

Job Title: Customer ExperienceAs a Customer Experience professional, you will play a vital role in delivering exceptional service to our customers, ensuring their needs are met and exceeded. You will be the face of our company, responsible for creating a memorable and positive experience for every customer who interacts with our Service Excellence team.Key...

About the RoleWe are seeking a highly skilled and experienced Design Lead to join our team at United Overseas Bank. As a key member of our design team, you will be responsible for leading the design and delivery of customer experiences that align with business objectives and customer needs.Key ResponsibilitiesOversee the design and delivery of customer...

Transforming Workplace ExperienceJLL is seeking a skilled Workplace Experience Lead to join our team in Singapore. As a key member of our Integrated Facilities Management team, you will be responsible for delivering exceptional occupant and guest experiences across our assigned portfolio.Key Responsibilities:Develop and implement strategies to enhance...