Customer Service Team Lead

Job Title: L1 Chat SupervisorThe Operations team at Shopee covers the end-to-end process, from product search to delivery. We analyze and monitor operational KPIs, conducting root cause analysis when performance fluctuates. Our team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.Key Responsibilities:Manage...

At PRISM+, we're on a mission to revolutionize the smart home appliances industry in Singapore. As our Customer Experience Team Lead, you'll play a crucial role in shaping our customer-centric approach.Key Responsibilities:Lead a diverse team of 20 customer service agents, providing guidance and support to ensure exceptional customer experiences.Monitor...

Job Summary:The National Service Resort & Country Club is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. This role is responsible for providing exceptional service to our members and guests, handling various tasks, and ensuring a smooth operation of our facilities.Key Responsibilities:Respond to...

Job Description Deliver consistent good customer service including inquiries, complaints at all times, educating the customer of the value of our NTUC Health services. Be customer-centric with both internal and external stakeholders via all communication channels. Track and monitor customers' enquiries from all channels such as Call Centre Hotline,...

our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What you will do: To manage and coordinate order with...

Job Title: Enrolment Team LeadJob Summary:We are seeking an experienced Enrolment Team Lead to join our team at Busy Bees Nurseries. The successful candidate will be responsible for leading the Enrolment team to achieve target conversions for assigned Brands.Key Responsibilities:Lead Enrolment team members to achieve target conversions for assigned...

Key responsibilities Lead Customer Service Strategy: Oversee the Customer Services Department, implementing strategies to achieve internal targets and meet agreed service standards with clients. Optimize Resources and Budget: Manage budgets and resources effectively, ensuring cost-efficient operations, adjusting for demand fluctuations, and...

About Northern Trust:Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. As a Fortune 500 company, we provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.We are committed to delivering exceptional service, expertise, and integrity to our...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.Responsibilities: Lead, mentor, and motivate a diverse team of 20 customer...

Job SummaryMODA PAOLO COLLECTION is seeking a highly motivated and experienced Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for leading and motivating the sales team to achieve sales targets and provide excellent customer service.Key Responsibilities Lead and motivate the sales team to achieve sales targets Develop and...

Job SummaryMODA PAOLO FOOTWEAR PTE. LTD. is seeking a highly skilled Retail Supervisor to join our team. As a Retail Supervisor, you will be responsible for leading the sales team, motivating and guiding them to achieve sales targets. You will also be responsible for maintaining strong relationships with customers and sales team members, as well as working...

Roles & ResponsibilitiesAs a Retail Supervisor at TOESY SHOES HOUSE, you will be responsible for leading the sales team and motivating them to achieve their goals.Key responsibilities include:Able to motivate and lead the sales team.Good sense of communication. Able to build and maintain strong relationships with sales team and customer.Able to work in full...

Team Lead - 1 Yr Contract RESPONSIBILITIES Project Delivery 1) Assist project manager to plan the project milestones and project tasks 2) Understand & analyse the requirements and assist in development of module technical design specification 3) Translate design into process/program specifications 4) Manage project tasks to meet schedule, cost and...

Job PurposeResponsibilitiesOversee and manage the team's daily operations to ensure seamless service delivery.Review and streamline work processes to enhance efficiency and productivity.Provide guidance and direction in the management, planning, organisation, coordination, and operational processes of the department.Develop, mentor, and guide staff with...

Job SummaryWe are seeking an experienced EUS Lead to join our team at CHUBB. The successful candidate will be responsible for providing day-to-day management of the End User Services community who provide desk-side support to users across APAC.Key ResponsibilitiesProvide overall management of the APAC support teams, ensuring the completion of the appraisal...

About the RoleWe are seeking a highly skilled Customer Service Officer to join our Aluminium Commercial Team in Singapore. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients in the Australia, New Zealand domestic markets and/or Asia Pacific regions.Key ResponsibilitiesUnderstand customer needs and...

Summary: A Java Team Lead designs and recommends technical solutions for IT-related issues. The responsibilities of a Java Team Lead include working with developers to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect product delivery as well as liaison with various parties including internal management,...

Job Description and RequirementsWe are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall offline brand experience.You should be someone who understands the brand and embodies our values.Candidate must be able to commit on a full-time basis. We offer attractive salary...

Job SummaryHitachi Energy Singapore Pte. Ltd. is seeking a highly skilled Service Team Leader to lead the execution of medium-size projects and ensure that all related activities are performed in accordance with the company's policy, contractual agreements, quality standards, health, safety & environment requirements, financial targets, as well as schedule...

Job SummaryAs an Air Conditioning Team Lead at EVAR AIR-CONDITIONING & ENGINEERING PTE LTD, you will be responsible for leading and managing a team of junior technicians to run the daily operation issues, routine maintenance, and improvement projects. You will maintain staff morale and a clean and safe work area, while also site construction management,...