Operations Team Lead
1 month ago
At RHB Singapore, we are seeking an experienced Operations Team Lead to join our team. The successful candidate will be responsible for managing the daily operations of the Financial Team and ensuring accurate and timely operational delivery across all products within agreed SLAs, KRIs, and KPIs.
Key Responsibilities:- Oversee the daily operations of the Financial Team and ensure operational delivery across all products within agreed SLAs, KRIs, and KPIs;
- Responsible for the timely escalation of operational, regulatory, and other risks to the Section Head of Channel Operations;
- Partner with Business Units and Technology Teams to implement new processes and systems, including participating in requirements gathering, reviewing business documents, and supporting system testing;
- Ensure compliance to the Group's policies, regulations, and requirements;
- Ensure Operational Manual is reviewed and updated on a timely basis.
- Bachelor Degree - Degree from a recognised university or institution;
- Min 8 years' experience in Back Office / Branch operations in the Banking industry;
- Min 3 years' experience in managing an Operations team;
- Very strong knowledge of latest banking regulatory requirements with proven record in managing banking operations for processing of financial transactions (Fixed deposit, GL entries, internal funds transfer);
- Very strong interpersonal and communication skills across all levels;
- Very strong analytical and problem-solving skills;
- Very strong understanding of banking platform and operating processes;
- Able to work independently, lead a team, and guide junior or new hires.
RHB Singapore is a dynamic organization that promotes a work culture of high performance, where its biggest asset, the RHB-ians, are continuously developed and nurtured to their fullest potential through its robust talent management practices.
At RHB Singapore, we take PRIDE in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments, and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.
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